You are viewing a preview of this job. Log in or register to view more details about this job.

Supervisory Administrative Officer

U.S. Department of Health and Human Services
Email

Open 09/28/2026 to 10/08/2026 (might close sooner).

***This job will close when we have received 250 applications which may be sooner than the closing date, 10/08/2026.***

***This job is open to career or career conditional Federal employees in the competitive service; Displaced Federal employees with CTAP or ICTAP eligibility; Military Spouses; Veterans, including 30% disabled veterans; VEOA appointments; Foreign service employees; National Service (Peace Corps/VISTA); USPHS officers and officer candidates; Individuals who are eligible under a special authority; Certain former overseas employees; Former Federal employees with reinstatement eligibility; and Individuals with disabilities.

 

***THIS POSITION IS NOT REMOTE. ONLY ONSITE***

***U.S. Citizenship required***

***Few vacancies in the following locations: 

  • Denver, CO
  • Washington, DC
  • Atlanta, GA
  • Chicago, IL
  • Baltimore, MD
  • Kansas City, MO
  • Philadelphia, PA

 

***YOU MUST APPLY ON USAJOBS.***

Link to USAJOBS ANNOUNCEMENT: https://www.usajobs.gov/job/885924900

***PLEASE READ THE ENTIRE USAJOBS ANNOUNCEMENT.***

***For questions regarding the position or application process, please contact the point of contact listed under “Agency Contact Information” in the USAJOBS vacancy announcement.***

***This is a senior level position.***

 

WHAT YOU'LL BE DOING DAY TO DAY

As a Supervisory Administrative Officer, you will:

  • Serve as the Division's principal official for managing its administrative and legal support workforce and coordinating support operations.
  • Direct and manage administrative and legal support operations for a division of more than 200 attorneys and staff, ensuring services are organized, responsive, and aligned with Division priorities.
  • Supervise approximately 20 paralegals, operations specialists, and support staff, assigning work, balancing workloads, evaluating performance, coaching employees, and addressing conduct or performance issues.
  • Oversee intake, tracking, routing, and assignment of thousands of legal matters and requests annually, ensuring work is promptly and accurately directed to appropriate attorneys, managers, or teams.
  • Evaluate administrative workflows and implements improvements through standardization, technology, automation, consolidation, and reassignment of responsibilities to improve operational effectiveness.
  • Lead administrative onboarding of attorneys and staff by coordinating systems access, credentials, equipment, workspace, records, orientation requirements, and other resources needed to begin work.
  • Assess staffing and developmental needs, supports recruitment and selection activities, facilitates cross-training, and advise leadership on workforce composition and utilization.
  • Advise Division leadership on staffing, administrative operations, resource needs, and organizational priorities and represent the Division on administrative matters with Department-level offices.

 

Qualifications

ALL QUALIFICATION REQUIREMENTS MUST BE MET BY THE CLOSING DATE OF THIS ANNOUNCEMENT.

Applicants must demonstrate that they meet the Specialized Experience requirements as noted below.

Specialized Experience:
GS-15: You must possess at least one year of specialized experience equivalent in difficulty and responsibility to the GS-14 level in the Federal service (obtained in either the public or private sectors) performing (3) of the (4) duties listed below:

  • Planning and managing administrative operations by developing and maintaining standardized procedures for intake, routing, and tracking of high-volume legal matters, ensuring timely and accurate processing and consistent execution of critical support functions.
  • Identifying operational gaps and implementing process improvements to enhance the efficiency, effectiveness, and continuity of administrative and/or legal support services.
  • Advising senior leadership on administrative operations, staffing concerns, resource requirements, or management matters affecting organizational priorities.
  • Supervising staff through work assignment, workload management, performance evaluation, and resolution of employee conduct or performance issues.