Client Coordinator

• Full-Time  |  Monday–Friday, 9 AM–6 PM  |  In Office — Frisco, TX

This is the administrative hub of an assigned client portfolio. You’ll schedule and enter tastings, keep event details moving, manage account follow-through, review recaps, and make sure the Activation Manager team knows what is coming and where extra attention is needed.

This role is a strong fit for someone who is organized, responsive, detail-driven, and genuinely likes keeping a busy account on track behind the scenes.

WHAT YOU’LL OWN
•  Schedule tastings and manage the administrative setup for assigned client accounts.

•  Confirm event details and accurately enter and maintain all events for your portfolio in agency systems and trackers.

•  Monitor upcoming events, approvals, changes, and open items so requests do not sit and details do not get missed.

•  Keep Activation Managers informed of upcoming events, including flagging high-priority or hard-to-fill events that need extra recruiting attention.

•  Handle cancelled events from the administrative side, including rescheduling, system updates, and ensuring the correct billing status is documented.

•  Enter client charges related to supply/material orders. This role supports charge entry only and does not own client invoicing or billing.

•  Review, post, and close out recaps for assigned accounts; verify photos, reporting, and supporting information are accurate and complete.

•  Follow up with Activation Managers when Brand Ambassadors have not closed recaps or show repeated recap/reporting mistakes so issues can be addressed.

•  Prepare and maintain client schedules, reports, recap materials, folders, trackers, and other recurring account deliverables.

•  Communicate with clients and internal teams as needed to resolve missing information, approvals, schedule changes, and administrative account needs.

•  Own recurring daily, weekly, and monthly deadlines for your portfolio and jump into additional coordination projects as priorities shift.

HOW THIS ROLE WORKS WITH THE TEAM
Owns the administrative side of the client portfolio: scheduling, event entry, account follow-through, recap review/posting, reporting support, cancellations/reschedules, and supply charge entries. ACTIVATION MANAGER
Owns talent recruiting and event staffing/execution. The Coordinator keeps the AM informed of what is coming, what needs attention, and where follow-up is required.

WHO THRIVES HERE
•  You are extremely organized and notice when something is missing, inconsistent, or does not look right.

•  You respond quickly and do not let requests, approvals, event changes, or follow-ups sit unnecessarily.

•  You can move between client communication, event entry, trackers, recap review, and internal follow-up without losing details.

•  You are comfortable following up with teammates and respectfully holding people accountable for the information you need.

•  You like structure and recurring deadlines but can adjust when priorities change during the day.

•  You take ownership of your portfolio and know what is pending, what is missing, and what needs to happen next.

WHAT WE’RE LOOKING FOR

•  Strong written communication and exceptional attention to detail.

•  Strong working knowledge of Microsoft 365 and comfort learning multiple systems and trackers.

•  Experience in client service, events, operations, account coordination, scheduling, or administrative project support is a plus.

•  Ability to manage recurring deadlines while handling unexpected requests and shifting priorities.

•  Comfort working in a fast-paced environment where accuracy and follow-through directly affect both clients and the event team.

COMPENSATION & BENEFITS
•  $23–$25/hour, based on experience
•  $47,840–$52,000 annualized base
•  $150/month health insurance contribution
•  Monthly expense account up to $200 for approved work-related expenses •  18 paid holidays
•  Paid parental leave
•  PTO: Year 1 up to 5 days; Years 2–4 accrue at a 10-day annual rate; Year 5+ accrue at a 15-day annual rate
•  Company laptop, dual monitors, email, phone, and office equipment
If you like being the person who keeps the details organized and the account moving, we’d love to meet you.