E-Commerce Data Analyst
Location: Fountain Valley, CA
Work Arrangement: In-Person
Schedule: Monday–Friday, 8-hour shift scheduled between 6:00 AM and 6:00 PM
Rubber-Cal, Inc. is seeking a motivated and detail-oriented E-Commerce Data & Systems Analyst to join our team at our Fountain Valley location. This position is ideal for a recent college graduate or early-career professional with strong analytical and technical aptitude who enjoys working with data, spreadsheets, databases, e-commerce platforms, and business software.
The successful candidate will work with product, order, sales, and performance data across multiple systems, including Microsoft Excel, our NetSuite CRM/ERP system, and various e-commerce platforms. An important part of this position will involve reviewing e-commerce performance metrics, identifying trends and areas for improvement, and developing data-driven solutions to improve the performance of our online storefronts.
This role requires excellent attention to detail, analytical and problem-solving abilities, strong organizational skills, and the ability to learn new software and technical processes quickly. Because Rubber-Cal is a growing organization, employees are exposed to multiple areas of the business and are encouraged to identify opportunities to improve processes, efficiency, and overall e-commerce performance.
Responsibilities
Daily responsibilities include, but are not limited to:
- Review and analyze performance metrics across various e-commerce stores and online marketplaces.
- Identify trends, irregularities, and opportunities for improving the performance of product listings and e-commerce storefronts.
- Investigate changes in performance and use available data to help determine potential causes.
- Develop and recommend data-driven solutions intended to improve e-commerce performance.
- Monitor the results of implemented changes and evaluate whether they produced the intended improvements.
- Compile information from multiple systems and reports to assist with operational and e-commerce decision-making.
- Organize, review, manipulate, and maintain large amounts of data using Microsoft Excel.
- Use Excel functions, formulas, filters, and other data-analysis tools to evaluate and organize business information.
- Prepare and format Excel files for importing data into various business systems and online platforms.
- Work with product, customer, sales, order, and other operational data.
- Enter, review, update, and verify information within our NetSuite CRM/ERP system.
- Work within the administrative back-end systems of various e-commerce platforms and online storefronts.
- Review data and reports for accuracy, identify discrepancies, and assist in resolving errors.
- Transfer and reconcile information between multiple databases and software platforms.
- Assist with developing more efficient methods for organizing, processing, analyzing, and maintaining data.
- Learn new software platforms and internal processes as business needs evolve.
- Assist with additional analytical, administrative, and operational projects as needed.
Qualifications
- Bachelor's degree highly encouraged, particularly in Business, Business Analytics, Information Systems, Data Analytics, Computer Information Systems, Mathematics, Economics, or a related field.
- Strong analytical aptitude and an interest in using data to identify problems and develop solutions.
- Strong technical aptitude and comfort working with database systems and business software.
- Advanced Microsoft Excel knowledge is highly encouraged.
- Experience with Excel functions, formulas, data organization, filtering, sorting, and manipulation is preferred.
- Ability to interpret business metrics and recognize trends, discrepancies, and opportunities within data.
- Strong problem-solving skills and an ability to approach business questions analytically.
- Experience with ERP, CRM, database, e-commerce, or marketplace systems is a plus. Prior NetSuite experience is beneficial but not required.
- Excellent attention to detail and ability to identify inconsistencies or errors within large amounts of data.
- Strong written and verbal communication skills, including the ability to communicate findings and recommendations clearly.
- Ability to manage multiple assignments and priorities concurrently.
- Self-motivated with the ability to independently learn new software, processes, and technical information.
- Must be able to work in person at our Fountain Valley, California location.
- Must be available to work an 8-hour shift, Monday through Friday, with the shift scheduled between the hours of 6:00 AM and 6:00 PM.
- Candidates may be asked to complete an Excel skills assessment as part of the interview process.
About Rubber-Cal
Rubber-Cal, Inc., founded in 1994, is a California-based distributor of industrial and commercial rubber products, including rubber flooring, mats, sheet rubber, flexible ducting, and fabricated rubber parts. We serve customers nationwide through e-commerce and B2B sales, with a focus on quality products, reliable service, efficiency, and teamwork.
Equal Opportunity Employer
Rubber-Cal is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Rubber-Cal is committed to providing equal employment opportunities to all employees and applicants. Employment decisions are based on business needs, job requirements, and individual qualifications, without regard to any status protected by applicable federal, state, or local laws.