Summer Retail Intern

Retail Intern

REPORTS TO:

Summer Staff Manager & Program Operations

PURPOSE STATEMENT:

The purpose of the Hub Intern is to oversee the gift and coffee shop in order to maximize the experience of the guest and the effectiveness of Tejas as a ministry. This individual will serve as a vital member of our staff team, Team Two:Three.  Putting others’ needs before our own, both in our relationships within the team and in accommodating our guests, striving to always count others as more significant than ourselves in accordance with Philippians 2:3 “Do nothing from selfish ambition or conceit, but in humility count others more significant than yourselves.” 

POSITION DESCRIPTION:

This position plays a vital role in the overall camp experience and this person will assist the Program Operations in the overall operation of the coffee and gift shops.  This person will serve alongside the Tejas team in fulfilling the Tejas mission of setting the stage for Jesus to transform lives. This is accomplished by exemplifying our core values: 

People: Viewing everyone as an image-bearer of Jesus 

Service: As a means for sharing the Gospel 

Adventure: As a relational catalyst, and 

Safety: as an integral part of People, Service and Adventure

RESPONSIBILITIES:

• Guest Services & Hospitality Responsibilities 
  • Provide a high degree of welcoming, detail-oriented service to guests and staff following the Team Two:Three servant model
  • Serving as a point of contact for our host for any last-minute guest needs and communicate to Program Operations any adjustments or changes that develope
  • Assist all other departments as needed

• General Expectations
  • Assist with merchandise sales, inventory and displays
  • Make smoothies, coffee drinks, etc.. and work the register
  • Assist in pool concessions as needed
  • Maintain cleanliness of the Hub and surrounding area
  • Maintain consistency of recipes between staff
  • Assist with maintaining stock levels in the vending machine
  • Communicate stock levels with the Food Service Liaison and Program Operations 
  • FIFO (First In, First Out) - rotate product, always check expiration dates
  • Communicate effectively both orally and in writing with guests and staff
  • Be able to articulate the mission and values of Tejas to guests and staff
  • Be flexible and respond in grace when unforeseen situations require your assistance
  • Watch the Shopify site for guests placing online orders, fill the order and complete the process
  • Accommodate severe food allergies (EpiPen or airborne) by removing items from the sales floor
  • A key eye for detail
• Training & Oversight Responsibilities 
  • Make sure all staff and hourly are trained on the machines in the giftshop
  • Confirm that all staff are present and prepared for their shift