Career Skills Coach - FTT

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Under the general direction and supervision of the SNAP Employment & Training Manager, the Career Skills Coach provides comprehensive case management, career coaching, and participant support services for the SNAP Employment & Training (SNAP E&T), GAP Assistance, and other programs at Southeast Community College. This position serves as a point of contact for participants, guiding them through educational pathways, skills training, and employment planning to support the attainment of educational and industry-recognized credentials and sustainable employment.

The Career Skills Coach works collaboratively with internal departments, instructors, and community partners to ensure alignment between participant goals, training opportunities, and workforce needs. This role supports participant success by coordinating access to resources, monitoring progress, and facilitating successful transitions from education and training into employment across multiple funding streams. This is a full-time, temporary, grant-funded position, funded through March 2027.

Essential Functions

Intake & Individualized Career Planning

1. Conduct intake, orientation, and eligibility determination in accordance with program requirements.
2. Develop individualized education and employment plans.
3. Meet with participants regularly to monitor progress.
4. Identify and address barriers to education and employment.

Assessment & Skill Development

1. Administer assessments and other required evaluations.
2. Provide job readiness coaching including resume writing and interview preparation.
3. Coordinate referrals for tutoring, financial assistance, childcare, transportation, or other supports.

Employment & Placement Support

1. Coordinate with the Career Placement Coordinator to support job placement, employer connections, and work-based learning opportunities.
2. Support collaboration with faculty, workforce partners, and SCC’s Apprentice Program to identify employment and apprenticeship opportunities.
3. Support transitions from training to employment.

Data Tracking & Compliance

1. Ensure timely and accurate data entry into required systems
2. Maintain compliance with documentation standards and audit requirements.
3. Track attendance, credential attainment, and employment outcomes.
4. Ensure program integrity and compliance with all college, state, and federal directives to ensure a successful program.

Collaboration

1. Collaborate with SCC instructors, staff, and internal support programs.
2. Connect students to campus and community resources.
3. Participate in team meetings and program evaluation activities.

Professional Growth

1. Participate in professional conferences and meetings; maintain liaisons with national, regional, state, and local agencies in workforce and educational opportunities.

Promote a Culture of Belonging

Support and promote an environment of belonging where all students, faculty members, and college employees feel welcomed, valued, and empowered to contribute. Foster a community where each individual and their varied perspectives enrich the educational experience and create a safe and respectful environment. Support the College’s policies and programming related to access, fair employment, and equal opportunities for all.

Minimum Qualifications

1. Bachelor’s degree from an accredited college or university.
2. One (1) year of experience in case management, workforce coaching, or adult education.

OR

1. Associate’s Degree from an accredited college
2. Two (2) years of experience in case management, workforce coaching, or adult education

Salary

$44,633 per year

Benefits

SCC BEN Dollars – Eligible Employees: Full-time status. Regular employees with an FTE of 0.75 or greater will be eligible for SCC Ben Dollars. All employees will be required to elect a health insurance option. If the cost of insurance coverage selected by an employee exceeds the SCC Ben Dollars available, all additional costs will be withheld from the employee’s paycheck. Any SCC Ben Dollars that the employee does not elect to use for the purchase of dependent health and dental insurance will be paid to the employee in cash at $0.93 per $1.00 benefit dollar. All amounts paid are subject to withholding for income and employment taxes, but not subject to the College’s contribution toward the Retirement Savings Plan – Group Retirement Account (GRA).

Schedule

Normal working hours for this full-time regular position are scheduled between 7:30 a.m. and 7:30 p.m., Monday through Friday, requiring a minimum of a 40-hour workweek, based on a 260-day work calendar. Scheduled special activities, emergencies, or temporary schedule changes may require hours outside of the regular workday or workweek.