Marketing & Customer Experience Intern

Marketing & Customer Experience Intern

Want real marketing experience, not just another campus job?

We’re looking for a college student who wants hands-on experience with marketing, customer experience, sales follow-up, CRM systems, and small-business operations.

This is a part-time hybrid role, about 10 to 15 hours per week, designed to work around your class schedule.

You’ll work directly with a local fitness business and help us make sure prospective customers get fast, friendly, human follow-up.

And yes, a free CrossFit membership is included.

If you like fitness, marketing, entrepreneurship, or learning how a real business grows, this could be a great fit.

What You’ll Do

You’ll help manage the conversations that turn interest into action.

That includes:

• Responding to new leads by text and email
• Following up with people who are interested but haven’t scheduled yet
• Helping schedule introductory appointments
• Managing conversations inside our CRM
• Keeping customer notes and pipeline stages organized
• Re-engaging older leads
• Helping current and prospective customers get the answers they need
• Spotting conversations that need additional attention
• Helping us improve how we communicate with leads and customers

You do not need previous CRM experience. We’ll teach you the systems and processes.

What matters more is that you can communicate well, follow through, and aren’t afraid to start a conversation.

Who Would Be Great at This?

You might be a great fit if you:

• Are studying marketing, business, communications, sales, entrepreneurship, or something similar
• Enjoy talking with people
• Write texts and emails that actually sound human
• Are organized enough to remember the follow-up
• Are comfortable learning new technology
• Take initiative instead of waiting to be told every next step
• Want experience you can actually talk about in a future interview

You do not have to be a CrossFitter.

But if you’ve ever wanted to try it, this is a pretty good way to start.

What You’ll Get

In addition to part-time work experience, you’ll get exposure to:

• Digital marketing
• CRM and customer lifecycle management
• Lead generation and sales
• Marketing automation
• Customer experience
• AI and productivity tools
• Small-business operations
• Real-world problem solving

You’ll also receive a complimentary CrossFit membership while you’re part of the team.

Schedule

• Approximately 10 to 15 hours per week
• Flexible around your class schedule
• Hybrid, with a combination of remote work and time at our local facility
• Some responsibilities involve checking messages and following up during the day rather than working one long shift

We care more about reliability and results than sitting at a desk for a specific number of hours.

One Last Thing

We want someone who actually read the job posting.

Before you apply, text:

“Burpees don’t scare me - Marketing!”

to 269-388-2792.

AND submit your application through Handshake.

If sending that text makes you smile instead of panic, there’s a decent chance we’ll get along.

Why This Role Is Different

You’ll be part of real customer conversations and learn how marketing, sales, technology, and customer experience connect inside an operating business.

If you want a flexible student job where you can learn something useful, make an impact, and get stronger while you’re at it, we’d love to hear from you.