Administrative Assistant

Administrative & Operations Assistant

Location: Peekskill, NY
Job Type: Full-Time

Build Your Future with Northeastern Appliance Service

At Northeastern Appliance Service, we're looking for more than someone to fill a position—we're looking for someone who wants to build a long-term future with our company.

As our Administrative & Operations Assistant, you'll work alongside our leadership team, gaining hands-on experience in business operations, customer service, scheduling, financial administration, and service operations. This is an opportunity to learn, grow, and make a meaningful impact in a fast-paced, team-oriented environment.

We believe in promoting from within and investing in people who are committed to growing with us. As you develop your skills and demonstrate success, you'll have the opportunity to take on increased responsibility, become a key member of our leadership team, and help shape the future of our company.

About Us

Northeastern Appliance Service is a Factory Certified Service Provider and Premier Partner for Sub-Zero, Wolf, and Cove appliances. We proudly serve homeowners throughout the Hudson Valley, the Bronx, Brooklyn, and western Connecticut, specializing exclusively in the repair and maintenance of luxury appliances.

Our reputation has been built on professionalism, exceptional customer service, and doing things the right way. We hold ourselves to a high standard while maintaining a supportive, family-oriented workplace where every team member is valued.

Why Join Our Team?

We work hard, support one another, and genuinely enjoy what we do. We're looking for someone who wants to grow with our company and become an important part of our future.

Position Overview

The Administrative & Operations Assistant plays a vital role in supporting the daily operations of our luxury appliance service business. You'll work closely with our leadership team to help ensure our office runs efficiently while delivering an exceptional experience for our customers, technicians, and manufacturer partners.

This role provides exposure to every aspect of our operations and is ideal for someone who enjoys learning, solving problems, and taking on new challenges.

Key Responsibilities

Administrative & Executive Support

Assist with daily office operations and administrative tasks

Support leadership with calendar management, scheduling, and internal meetings

Prepare reports, spreadsheets, presentations, and operational documents

Draft professional emails, customer communications, and company notices

Maintain confidential information with professionalism and discretion

Help improve office procedures and administrative processes

Customer Experience

Deliver exceptional customer service with a white-glove approach

Communicate professionally with homeowners, manufacturers, vendors, and warranty partners

Who We're Looking For

We're looking for someone who is:

Positive, professional, and dependable

Highly organized with exceptional attention to detail

Friendly, confident, and customer-focused

Comfortable managing multiple priorities in a fast-paced environment

A strong communicator with excellent written and verbal skills

Eager to learn new skills and grow professionally

Self-motivated and proactive

A collaborative team player who enjoys helping others succeed

Qualifications

Experience in an administrative, customer service, office, scheduling, or service coordination role preferred

Experience with Microsoft Office and Google Workspace

QuickBooks experience is a plus

Excellent organizational and time management skills

Strong problem-solving abilities

Professional appearance and communication skills

Ability to maintain confidentiality

Bachelors degree preferred or equivalent work experience

Benefits

Competitive pay

Health insurance

401(k) with company matching

Paid time off

Ongoing training and professional development

Clear opportunities for advancement

A supportive leadership team invested in your success

Company lunches, dinners, outings, barbecues, movie nights, and team events

A positive workplace where teamwork, respect, and accountability matter 

Work Location

Peekskill, NY 10566

In Person

If you're looking for more than just a job—if you want to build a long-term future with a growing company that values its people—we'd love to hear from you.