Rail Logistics Coordinator

Hampton Lumber is seeking a Rail Logistics Coordinator to join our fast-paced transportation team.  This is an incredible opportunity for someone to be trained to make a difference and be part of an important part of Hampton Lumber.  This role will provide logistical coordination of transporting our lumber by rail to our customers’ national destinations.  This position has the opportunity to interact not only with a broad base of the company’s employees but also with the company’s external vendors and customers by proactively providing excellent problem-solving expertise.

We encourage New Graduates to apply

Respnsibilities 

• Review, prepare, and process waybills from U.S. origins
• Accrue freight payables on rail transactions for appropriate rail carriers
• Oversee and address all delayed and late rail shipments
• Primary lead for internal and external trace requests and general customer service inquiries
• Process reconsignment and diversion requests
• Provide a weekly summary of pending sales orders from key U.S. shipping origins
• Trace the private car fleet weekly and escalate concerns of damaged or delayed equipment
• Maintain a quarterly performance report of class-one rail carriers
• Keep accurate inventory records of railroad-supplied equipment
• Handle freight claims and the investigation of damaged or vandalized shipments
• Utilize Docuware for accurate record retention
• Become cross-trained on other duties within the department to help as needed

Qualification

• Strong attention to detail with strong problem-solving skills, a high degree of accuracy, and efficiency
• Ability to think logically and analytically, under quick timelines, to meet the needs of the organization
• Dedication to internal & external customer service, with excellent communication skills
• Capacity to work independently, amid a fast-paced team environment with a high level of multitasking
• Be self-motivated with a genuine interest in continuing to learn the business and Hampton culture
• Maintain high personal and professional standards of focus, attention, and dedication to work
• Team player willing to take on growth opportunities and provide departmental back-up as necessary