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Logistics Customer Service Specialist

Stivers
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Title:  Logistics Customer Service Specialist

Hours:  2:00pm - 10:00pm

Pay:  $18.50 per hour

Looking for a career boost? Stivers has an opportunity for you to join a dynamic logistics and transportation organization in Medina as a Second Shift Customer Service Specialist and unlock exciting growth opportunities. This role is perfect for motivated early-career professionals eager to develop their skills in customer service, operations, and business management. You’ll gain valuable hands-on experience, work in a fast-paced environment, and be part of a supportive team committed to your professional development.

As a Customer Service Specialist, you'll connect with customers, carriers, and internal teams to ensure smooth shipment processes and outstanding service quality. Whether you’re recent graduate or have related internship experience, this position offers a fantastic launchpad for your career in logistics and customer relations.


What You’ll Do
As a Logistics Specialist , you will be responsible for

  • Building and maintaining customer relationships to support business growth
  • Delivering prompt, friendly, and professional service to ensure a positive customer experience
  • Collaborating with the Sales Support team to identify and act on new business opportunities
  • Overseeing order processing, load procurement, freight tendering, and issue resolution to ensure smooth shipments
  • Communicating with customers via phone, email, and online channels, coordinating with owner-operators or agents

What You'll Bring
The ideal candidate for this role will have:

  • Proficiency in Microsoft Office applications
  • At least two years of experience in customer service or logistics preferred
  • Strong customer service skills with a positive, team-oriented attitude
  • Effective problem-solving and analytical skills

Ready to Take the Next Step?
If you're ready to start a rewarding career as a Logistics Specialist in Medina, apply today or contact our recruiting team to learn more. Don't wait, we're hiring now!