Operations Coordinator Trainee

Operations Coordinator Trainee – Customer Service & Business Operations

Robbins & Company – Foundation Repair & Waterproofing

Seattle / South King County, WA

Are you an organized, detail-oriented person who enjoys helping customers and wants to learn how a successful construction company operates behind the scenes?

Robbins & Company has been serving Western Washington homeowners since 1952. We are a family-owned leader in foundation repair, drainage, waterproofing, and concrete lifting. We are looking for a motivated Operations Coordinator Trainee who wants to develop professional skills in customer service, scheduling, business operations, and project coordination.

What You Will Learn

Professional customer communication

Phone and client intake procedures

Scheduling and calendar management

CRM software and customer relationship management

Construction project workflow

Lead tracking and reporting

Office operations and business processes

Coordination between customers, sales, and field teams

Your Responsibilities

Answer incoming customer calls with professionalism and empathy

Gather customer information and enter details into our CRM system

Schedule appointments for our construction estimators

Track leads and ensure customers receive timely follow-up

Monitor the sales pipeline and assist with status reporting

Coordinate communication between customers, estimators, and the production team

Maintain accurate records and help improve company processes

What We Are Looking For

Excellent communication and phone skills

Strong attention to detail

Positive attitude and willingness to learn

Good computer and organizational skills

Ability to manage multiple tasks in a fast-paced environment

Dependable and professional work ethic

Ideal Backgrounds

Business Administration

Communications

Marketing

Management

Construction Management

Customer Service

Recent graduates looking to start a professional career

Compensation & Benefits

Paid training program

$25–$28 per hour based on experience

Full-time Monday–Friday schedule

100% employer-paid medical and dental insurance

Paid holidays and PTO

Retirement benefits

Career growth opportunities within the company

Why Join Robbins & Company?

Family-owned company serving Washington since 1952

A+ Better Business Bureau rating

Strong team environment with hands-on training

Opportunity to build a long-term career, not just a job

Learn how a successful construction and service company operates from the inside

If you are looking for a career where you can develop professional business skills, work with a supportive team, and grow with an established company, we would love to hear from you.