General Manager

• isciplines, and terminates personnel with the involvement of the District Manager and Corporate Human Resource Department.
• Maintains a labor level consistent with the hours budgeted and post two weeks schedule no later than one week in advance.
• Oversees all expenses and profits for assigned facility and maintain budget goals by understanding monthly budgets and P & L statements.
• Ensures all paperwork is complete, accurate, and turned in on time.
• Be proficient in opening and closing a shift, including completing all paperwork.
• Makes certain customer needs are met and implement the company’s policy on customer service.
• Supervises cash control and bank deposits.
• Responsible for all aspects of food operations and handling/storage of product.  Complies with all food handling guidelines to meet or exceed state/federal regulations.
• Projects a positive attitude.
• Handles all problems dealing with customers, personnel, or mechanical.
• Ensures the cleanliness, organization, and overall appearances of assigned store meets company standards and are in proper working order, inside and out.
• Ensures all items are properly ordered; stocked to inventory levels; and priced correctly.
• Implements and follows-up company training procedures.
• Makes sure all personnel are supervised and trained thoroughly.
• Responsible for the training of all associates in food handling and company procedures including proper hold time and code dating.
• Ensures that all food products are stored properly and code dated with expiration dates.  Also ensure that all products whether cooked or stored are held at proper temperatures.
• Makes sure all shifts are covered.
• Ensures all personnel performance and wage reviews are completed in a timely manner.
• Personally reflects and makes certain all personnel are in proper working uniform, neat and clean, at all times.
• Implements and enforces all company policies and procedures.
• Reports all maintenance, customer, and personnel problems to upper management regularly.
• Keeps necessary records – merchandise, personnel, and fuel.
• Keeps a safe and healthy workplace.
• Holds personnel meetings regularly.
• Attends management and training meetings, as required.
• Provides friendly and competent customer service.
• Reports for work in a timely manner when scheduled.
• Be proficient opening, closing, ordering, and overall operations of any or all Quick Service Restaurants (QSR’s) if the store has a unit.

Additional Job Duties:

• Assists in other duties, as assigned.

Supervisory Responsibilities:

• Directly supervises employees at the location.