Office Manager
Position Description
The Office Manager provides administrative and organizational support to ensure the effective day-to-day functioning of the organization and the Seattle office. This role also supports the organization's operational infrastructure through the coordination, tracking, and maintenance of key administrative processes, records, reporting requirements, and organizational systems.
The Office Manager serves as a central resource for staff, vendors, volunteers, and external partners, helping ensure effective communication, timely follow-through, and consistent administrative support across the organization while maintaining a professional and welcoming office environment.
Duties and Responsibilities
- Ensure smooth daily operations of the Seattle office and organizational administrative functions.
- Maintain organized and efficient office systems, supplies, records, and workflows.
- Serve as the primary point of contact for office operations, logistics, vendors, deliveries, maintenance, and facility-related needs.
- Manage organizational technology and office systems, serving as the primary liaison to IT vendors and service providers, coordinating technology-related projects and system implementations, and ensuring timely resolution of technology needs
- Coordinate Seattle office maintenance, repairs, and building-related issues.
- Manage organizational administrative compliance activities including insurance and contract renewals, business filings, licenses, and registrations, ensuring timely completion and organizational compliance.
- Maintain organized electronic filing systems, contracts, administrative records, and operational documents.
- Coordinate calendars, meetings, travel arrangements, and logistical support as needed.
- Assist with preparation of presentations, reports, correspondence, meeting materials, and organizational communications.
- Coordinate logistics for staff meetings, trainings, board meetings, special events, and community gatherings.
- Support communication and coordination between departments, programs, and office locations.
- Maintain a clean, organized, welcoming, and professional office environment.
- Assist with special projects and operational initiatives as assigned.
Required Qualifications
Education and Experience
- Bachelor’s degree or higher from an accredited university, college, community college, or technical school preferred; equivalent experience considered
- 4 years’ experience in office administration, operations coordination, executive support, or a related role
- Experience in a nonprofit environment preferred
Skills and Abilities
- Proficiency in Microsoft Office 365 and Google Workspace.
- Exceptional written and verbal communication skills
- Strong organizational, administrative, and project coordination skills
- Ability to establish effective working relationships with staff, volunteers, vendors, and external partners.
- Demonstrated ability to manage multiple priorities and deadlines
- Excellent judgment, professionalism, discretion, and problem-solving ability
- Highly proactive, dependable, and self-directed
- Strong attention to detail and follow-through
- Resourceful, solutions-oriented, and committed to continuous improvement.
- Members of underrepresented communities, including those identifying as people of color/bicultural, LGBTQ+, and those with lived experiences in the foster care or juvenile justice systems, are especially encouraged to apply
- All prospective staff will be fingerprinted and submit a criminal background check
Job Details
Reports to: Chief Executive Officer
Job Location: Seattle, WA ; Hybrid (in office Tues & Thurs)
Starting Salary: $60-75K
Classification: Full time, non-exempt
Hours/Week: 40 hours
Education: Bachelor’s degree or higher from an accredited university, college, community college, or technical school preferred; equivalent experience considered
Years of Experience: 4 years’ experience in office administration, operations coordination, executive support, or a related role
Benefits Include: Employee benefits include medical, dental, vision and life insurance, 403B plan, and a significant paid time-off package
Please submit the following to operations@juma.org and theresad@juma.org
- A thoughtful cover letter outlining your interest in the position and how your qualifications align with the above requirements and Juma’s focus and mission
- Current resume
- Salary requirements
Due to the volume of responses, only candidates selected for an interview will be contacted.
If you have questions or concerns regarding the compliance of this job posting—including matters relating to the Equal Pay and Opportunities Act (EPOA), equal opportunity language, or other legal requirements— please contact the People Operations Team at operations@juma.org.