Fulfillment Operations Associate
Fulfillment & Operations Associate - NYC Based
SHASHI Jewelry is looking for a hands-on Fulfillment & Operations Associate to support daily order fulfillment, shipping, packaging inventory, and general office supply management. 32-40hrs a week–in office on Upper East Side.
This person will help keep products moving accurately and efficiently across the business. The ideal candidate is organized, reliable, detail-oriented, and comfortable working in a fast-paced environment where priorities can shift quickly.
Responsibilities
- Pick, pack, and fulfill customer and wholesale orders accurately.
- Prepare shipments and coordinate with shipping carriers.
- Track and maintain packaging inventory, including boxes, mailers, labels, bags, and supplies.
- Monitor office supply needs and reorder as needed.
- Help organize product, packaging, and fulfillment areas.
- Support receiving, counting, labeling, and organizing inventory.
- Communicate fulfillment issues or supply shortages quickly.
- Assist with ad hoc operations tasks as needed.
Qualifications
- Prior fulfillment, warehouse, retail operations, or inventory experience preferred.
- Strong attention to detail and ability to stay organized.
- Comfortable with repetitive hands-on work.
- Able to lift and move boxes as needed.
- Reliable, proactive, and able to work in a fast-paced small business environment.
- Experience with shipping platforms, inventory systems, or Shopify is a plus.