Emergency Services Maintenance Manager

Emergency Services Maintenance Manager

Department: EMS

Hiring Range: $72,630.00 - $87,156.00

Closing Date: June 29, 2026

GENERAL STATEMENT OF DUTIES:

Performs supervisory, technical, and administrative work managing the maintenance, repair, and operational readiness of emergency services vehicles and equipment, with a primary focus on ambulance and diesel-powered fleet operations. Work involves oversight of preventative maintenance programs, diagnostics and repair activities, procurement of parts and equipment, vendor coordination, regulatory compliance, inventory management, and supervision of maintenance personnel. Employee is expected to exercise independent judgment and technical expertise to ensure fleet reliability, safety, and compliance with applicable standards and regulations. Work is performed under the general supervision of the Emergency Services Director.

DUTIES AND RESPONSIBILITIES:

To successfully perform this position, an individual must be able to perform the following:

• Oversees maintenance, inspection, repair, and operational readiness of ambulances, emergency response vehicles, and related equipment. 
• Performs advanced diagnostics, troubleshooting, and repair of diesel engines, electrical systems, hydraulic systems, braking systems, HVAC systems, AC & DC control systems and other vehicle components. 
• Develops and administers preventative maintenance schedules and fleet service programs to minimize downtime and extend vehicle life cycles. 
• Coordinates procurement of vehicle parts, tools, supplies, tires, fuel system components, and maintenance equipment in accordance with purchasing policies.
• Assists in the development of and monitors the current state the budget of the Emergency Services maintenance division, forecasting future costs, maintaining budgetary compliance, and developing long-range fleet management strategies. 
• Maintains inventory control systems for parts and supplies; monitors usage trends and ensures adequate stock levels. 
• Supervises assigned staff, assigns work orders, evaluates performance, and provides technical guidance and training. 
• Coordinates warranty repairs and manages relationships with outside vendors, contractors, and service providers. 
• Maintains accurate maintenance records, repair logs, inspection reports, and compliance documentation. 
• Ensures fleet operations comply with OSHA, DOT, EPA, manufacturer standards, and other applicable federal, state, and local regulations. 
• Responds to emergency vehicle breakdowns and coordinates after-hours or on-call repair activities as necessary. 
• Evaluates equipment performance and recommends replacement or upgrades to improve efficiency and reliability. 
• Provides EMS Leadership with capital plan for tools and equipment needed to run the operation.
• Organization of the shop area to best utilize floor space, utility connections, workflow and overall efficiency of work to be performed.
• Maintains OSHA compliance of shop area and work performed.
• Performs other duties as directed or required

REQUIRED EDUCATION AND EXPERIENCE:

• Graduation from High School or GED, advanced technical program or applicable certifications strongly preferred. 
• Minimum of five (5) years of experience as a diesel mechanic, auto mechanic, or a related field.
• Valid North Carolina Driver's License
• ASE certification preferred. 
• Prior supervisory experience preferred
• Prior experience with maintenance tracking programs preferred.
• Prior procurement and inventory tracking experience preferred.

PHYSICAL REQUIREMENTS, WORKING CONDITIONS, AND OCCUPATIONAL EXPOSURES:

• Standard vision requirements, with or without corrective lenses
• Frequently spends time standing and walking
• Routinely spends time sitting and engaging in repetitive motions
• Frequently lifts/moves fifty (50) pounds, and occasionally lifts/moves one-hundred (100) pounds
• Frequently spends time speaking or hearing and usings hands or fingers to handle, feel, type, or text
• Ability to crawl, run, climb, crouch, bend, stoop, twist and reach. 
• Ability to express and exchange ideas through verbal communication
• Ability to prepare and analyze written or computer data
• Subjected to some mental effort and potential stressful situations during day-to-day operations
• Work has occasional exposure to adverse environmental conditions and disagreeable elements.

REQUIRED SKILLS/ABILITIES:

• Proficient in spoken and written English
• Considerable knowledge of equipment and materials utilized in providing emergency care.
• Considerable knowledge of general automotive repair and diagnostic equipment. 
• Ability to diagnose and repair complex mechanical, hydraulic, pneumatic, and electronic system failures
• Considerable knowledge of inventory control, purchasing and procurement practices and scheduling procedures. 
• Ability to use email, scheduling software, and Microsoft Office. 
• Ability to communicate effectively and tactfully with a wide variety of personnel.
• Ability to create reports and present information from to county leadership, department staff, or outside vendors. 
• Ability to establish and maintain accurate records, spreadsheets and data sets.

Application Process: Burke County applications can be completed at https://www.burkenc.org/jobs. Hard copy applications may be obtained at the Human Resources office, located at 200 Avery Ave., Morganton, NC 28655, Monday through Friday, 8:00am to 5:00pm. Completed applications must provide a complete work history, including a detailed and thorough list of job duties. Incomplete applications cannot be processed. To receive consideration, submit a completed application to Burke County Human Resources through the website, or by email at hr@burkenc.org.

Burke County is an Equal Opportunity Employer and does not discriminate on the basis of race, color, national origin, sex, religion, age, disability or genetic information in employment or the provision of services.