Marketing and PR Agency Account Coordinator

Salary: $45,000-$55,000, commensurate with experience

Location: Northeast Ohio preferred; remote, hybrid or in-office options available

Status: Full-time

Experience: 1-4 years preferred

Position Overview

Roopco is seeking a polished, highly organized and detail-oriented Account Coordinator to support client communications programs, content development, project coordination, corporate communications workflows and agency growth initiatives.

This is an early-career role for an ambitious communications professional who wants to grow within a strategic marketing and public relations agency. The ideal candidate is energized by a mix of writing, research, client service, project management and deadline-driven execution. They are comfortable handling detailed recurring tasks, asking thoughtful questions, following processes carefully and supporting senior team members across a variety of clients and industries.

About Roopco

Roopco is a strategic content marketing agency serving B2B companies seeking to amplify their communications. Based in Cleveland, Ohio, the firm helps its clients increase awareness, generate qualified leads and close more sales. Our team works as an extension of our clients, supporting their strategy, content, digital marketing, media relations, branding, investor communications and corporate communications programs. Learn more at www.roopco.com.

Benefits

We offer remote, hybrid and in-office work options, generous healthcare and retirement benefits, and support for professional development.

Key Responsibilities

Client Communications Support

• Support the execution of client communications programs, campaigns and projects.
• Maintain project timelines, task lists, editorial calendars and approval checklists.
• Prepare meeting agendas, take thorough meeting notes and distribute clear recaps with action items.
• Coordinate scheduling, deadlines, client follow-ups and internal project details.
• Communicate professionally and responsively with clients, vendors, media contacts and team members.
• Help ensure client deliverables are accurate, on time and aligned with expectations.

Content and Communications Development

• Draft and edit blog posts, social media content, newsletters, media materials, website copy and other communications.
• Proofread and edit copy for grammar, punctuation, AP style, clarity, accuracy and brand voice.
• Translate research and subject-matter input into clear, useful first drafts for review by senior team members.
• Assist with formatting, proofreading and distribution of news releases and other time-sensitive communications.
• Support website content updates and posting of approved materials.

Media Relations and Research

• Research client industries, competitors, audiences, trends and media opportunities.
• Build and update media and distribution lists.
• Assist with media monitoring and results tracking.
• Support development of pitches, press materials and story ideas.
• Help identify relevant media opportunities, editorial calendars, awards and speaking opportunities.

Agency Marketing and New Business Support

• Support new business research, prospecting and planning.
• Research companies, industries, decision-makers and potential referral sources.
• Help prepare background materials for new business meetings and proposals.
• Assist with Roopco marketing, social media, thought leadership and agency visibility efforts.
• Participate in brainstorms and contribute ideas for client growth and agency development.

Qualifications

Required:

• Bachelor’s degree in marketing, public relations, journalism, communications or a related field.
• 1-4 years of relevant experience; agency, corporate communications, journalism, marketing or internship experience is helpful.
• Strong writing, editing, proofreading and research skills.
• Exceptional attention to detail and commitment to accuracy.
• Strong organizational skills and ability to manage multiple assignments and deadlines.
• Professional and responsive communication skills.
• Ability to take clear meeting notes and translate discussions into action items.
• Comfort working in a remote or hybrid team environment.

Preferred:

• Familiarity with AP style.
• Experience with social media, content management systems, media databases, marketing automation platforms, email marketing tools or analytics platforms.
• Comfort using AI tools such as ChatGPT, Claude, Gemini, Microsoft Copilot or similar platforms responsibly to enhance research, writing, organization and efficiency.

You’ll likely thrive in this role if you are:

• Organized, dependable and highly detail-oriented.
• Comfortable managing multiple deadlines and handling detailed, recurring tasks with accuracy.
• Positive, energetic and team-first.
• Professional in your interactions with clients, colleagues and external contacts.
• Curious about business, communications and client industries.
• Comfortable balancing process-driven work with creative communications assignments.
• Willing to ask questions, receive feedback and continuously improve.
• Socially confident and willing to support networking and business development activities.
• Eager to grow into greater responsibility across account support, content development and client service.

Career Growth

This role is designed to provide broad exposure across agency disciplines and create a path toward increased responsibility. Roopco supports professional development and provides exposure to a wide range of industries, clients and strategic communications disciplines.

To Apply

We know strong candidates may not meet every qualification listed. If this role sounds like a fit, we encourage you to apply by emailing your resume to careers@roopco.com.