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Donor Relations Coordinator

Community Action Partnership of Orange County
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OUR EXCITING OPPORTUNITY

 

Community Action Partnership has an exciting opportunity for a 

 

Donor Relations Coordinator 

 

In this role, the Donor Relations Coordinator will support and embody an EPIC mindset to support the Development Department in meeting its goals by maintaining and expanding donor and volunteer relationships, and by playing a critical part in the work and dedication of Community Action Partnership of Orange County’s initiatives. CAP OC’s mission is to seek to end and prevent poverty by stabilizing, sustaining, and empowering people with the resources they need when they need them. By forging strategic partnerships, we form a powerful force to improve our community – the rewards of joining our team are immeasurable.

 

WHO WE ARE 

 

Community Action Partnership of Orange County (CAP OC) hires professionals who support and embody the following EPIC values:

 

Going above and beyond in every interaction and activity we undertake, we strive for EXCELLENCE in service, keeping a pulse on the most up to date innovations within our industry.  Together, we continually assess and improve the way to work and enhance the strategies we employ to meet the needs of our community. 

 

Reaching our goals by working collaboratively with each other and our community, we are working to do the things that have not been done - empowering families and individuals to financial independence, breaking the cycle of poverty, creating financial equity, combating food insecurity, and establishing energy and healthy living conditions for all through social innovation.  All of this takes PROACTIVENESS and an intrinsic motivation that drives us to go above and beyond to create cutting-edge trends and program designs. We have the will and the energy and won't stop until the needs of our underserved community no longer exist. 

 

We are a team of high INNOVATION, and we value the work we do, the people we serve, and we and treat each other with respect and kindness. We also have an environment of engaging in social economic justice by the sharing of ideas and are not afraid to try new things that serve to increase our educational capacity. We think outside of the box and challenge preexisting assumptions about issues of poverty. 

 

We strive to reach our goals by working in partnership with each other and our community. The work we do is deeply rooted in the COLLABORATION we have with our community and its citizens. We care about the legacy of Community Action Partnership and go above and beyond to ensure we support each other in bringing forth the services and resources that will positively change generations forever. 

 

We have remained true to our mission “We seek to end poverty by stabilizing, sustaining and empowering people with the resources they need when they need them. By forging strategic partnerships, we form a powerful force to improve our community.” 

 

WHAT YOU WILL ACCOMPLISH IN THIS ROLE 

Under the direction of the Philanthropy Director, the Donor Relations Coordinator will act as a frontline fundraiser for CAP OC. This position will manage and assist with all things Development, including but not limited to, managing a portfolio, gift stewardship and data entry, networking, and event management.

 

The hourly pay rate is $23.00 - $24.00.

 

This position will work a hybrid schedule, with three to four days in the workplace as needed and determined by the reporting manager. 

 

ROLES AND RESPONSIBILITIES 

  • Donor Stewardship and Communications
    • Supports stewardship and engagement across giving segments, including a focus on monthly donors, annual campaigns, and other donors as assigned
    • Track donor activity and engagement while helping to identify opportunities for deeper engagement
    • Assist with donor communications, including acknowledgements, impact updates, campaigns and stewardship
    • Prepare materials for donor meetings, tours, and cultivation opportunities
    • Maintain accurate donor records and actions across any and all systems
  • Volunteer Support
    • Support coordination and scheduling of volunteer groups
    • Assist in post-volunteer follow up and cultivations
    • Help identify prospective donors 
    • Coordinate with internal teams to ensure smooth and welcoming volunteer experience
    • Engage with volunteer groups during their shifts
    • Help manage Volunteer CRM system
  • Event Support
    • Assist ith planning and execution of donor and volunteer events, including logistics, outreach, and coordination
    • Support in pre-event preparations, including outreach, RSVP management, and event materials
    • Manage onsite event needs including set up, strike, registration, and guest experience
    • Support procurement and tracking on in-kind donations in preparation for managing auctions
  • Administrative & Operations Support
    • Process invoices, track payments, and support basic financial coordination for philanthropy activities
    • Enter and maintain accurate data across donor, volunteer, and corporate records in CRM systems
    • Support gift processing and ensure timely receipting and acknowledgment
    • Maintain organized files, reports, and tracking systems
    • Assist with ensuring proper gift acknowledgment
  • Other duties as assigned

 

THE IDEAL CANDIDATE HAS KNOWLEDGE AND EXPERIENCE IN 

  • Developing and maintaining professional relationships 
  • Organizational skills
  • Clear, concise, effective writing 
  • Keen business acumen 
  • Communication proficiency 
  • Planning and project management 
  • Driving results 

 

 

IDEAL CANDIDATE MUST BE 

  • Creative/Innovative: Develop new and unique ways to prospect and cultivate individual donors, recurring donors and corporate teams/volunteers
  • Relationship Builder: Able to build, maintain, and grow strategic, proactive relationships with potential corporate and business sponsors and partners, and other supporters of the philanthropic community
  • Skilled writer: Ability to appeal to different audiences in a persuasive voice and with a strong understanding of language arts 
  • Communicative: Possess dynamic public speaking skills as well as be an effective individual communicator who is comfortable interacting, on the phone and in-person, with high-level executives 
  • Mission Focused: Embrace and articulate the mission, values, and aspirations of CAP OC 
  • Ethics Focused: Understand ethical behavior, business practices, and ensure own behavior and the behavior of others is consistent with these standards and aligns with the values of the organization 
  • Inclusive: Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness 
  • Lead: Positively influence others to achieve results that are in the best interest of the organization and those we serve

 

EDUCATION AND EXPERIENCE 

Two years of non-profit or similar experience, with a focus on fundraising, volunteer engagement, and community outreach experience is highly desirable for this role. Familiarity with software systems Raiser’s Edge NXT and/or Raiser’s Edge and Volunteer Hub is a plus. While a bachelor’s degree is preferred, equivalent work experience will also be considered. 

 

TRAVEL 

Must possess a valid California Driver’s License with a driving record that meets minimum standards established by CAP OC’s insurance carrier, proof of vehicle insurance, access to a vehicle and willingness to drive/travel when required. 

 

Typically, travel is required throughout Orange County, and occasionally to other areas as needed, during the business day using the incumbent’s personal vehicle. Possible travel during evening hours, possible out-of-the-area and overnight travel may be required. 

 

PHYSICAL DEMANDS 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 

 

While performing the duties of this job, the employee is regularly required to bend, stoop, reach, pull, push, stand, kneel, sit, twist, turn, walk, bend at the waist, talk, and hear. Vision abilities include close vision, distance vision, color vision, ability to adjust focus, and perform prolonged computer work.  The employee must regularly lift and/or move objects up to twenty (20) pounds.  Employee may be called upon to work outdoors in varying temperatures and weather conditions.   

 

MEDICAL EXAMINATION AND BACKGROUND CHECK 

A medical examination is required of each new employee whose physical condition must meet the minimum requirements prescribed for the position. In addition, prospective employees must pass a pre-employment physical, drug screen, Live Scan, and background check. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

 

THE PROMISE OF COMMUNITY ACTION 

Community Action Partnership Orange County changes people’s lives, embodies the spirit of hope, improves communities, and makes America a better place to live. We care about the entire community, and we are dedicated to helping people help themselves and each other. 

 

HOW TO APPLY

Please Apply at Community Action Partnership of Orange County’s website at www.capoc.org.