Operations Intern

Blue Voice

Operations Intern 

Job Description

Company Overview: 

Blue Voice is an innovative startup in the AI and public safety space. Blue is a venture-capital backed software platform designed by police leaders, machine learning technologists, Harvard and Wharton MBAs, and veterans. Although founded in 2023, Blue is already used by over 100 departments across 12 states. We are backed by Signalfire and LOVC. 

We developed Blue Voice to help reduce mistakes, save time, improve community interactions, and foster a culture of continual learning. We ensure officers on the street have swift access to vital information to make informed decisions on law, policy, and more. First responders speak or type questions and our app finds and presents the best answers from department-approved documents.

Position:  

As an Operations Intern, you will work closely with the Operations team to support Blue Voice’s growth and engagement with police departments nationwide. This role is hands-on, cross-functional, and ideal for someone eager to learn about SaaS, public safety, and customer engagement at a fast-growing startup.

Location: Remote

Key Responsibilities:

• Content Development and Implementation. Analyze usage data to determine gaps in offerings and work closely with operations and backend engineering team to implement changes and improve product.
• Sales Organization. Ensure CRM is consistently updated and organized, communicating effectively with sales team to do so. 
• Team Support. Support sales and broader team in specific projects, including partnership discussions, customer success, and product implementation. 
• Marketing Materials. Update and maintain customer-facing collateral such as one-pagers, slide decks, & newsletters. Ensure materials reflect the latest product features and brand standards.
• Process Support. Assist operation team with streamlining processes and providing creative ideas for organizational improvements. 

Basic Qualifications: 

• Currently pursuing a degree in Entrepreneurship, Business, or other related field.
• Interest in public safety, government technology, or SaaS platforms.
• Interest in early-stage companies and scaling ventures. 
• Proficiency with Google Workspace (Docs, Sheets, Slides). 
• Experience in Sales CRMs. 
• Highly organized, detail-oriented, and able to manage multiple projects. 
• A self-starter who is eager to learn and contribute in a fast-growing startup environment.

Personality Traits: 

• Curious and eager to learn, with strong initiative.
• Comfortable collaborating with a small, fast-moving team.
• Empathetic communicator who can connect with diverse audiences.
• Flexible and adaptable in a startup environment.

If interested, please email john@bluevoice.io with your resume and availability to speak.