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IT Intern

Campbell Companies
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The IT Intern is an entry-level, part-time role supporting the Digital & IT Department with routine, hands-on technical tasks. Working under the direction of senior IT staff, the intern helps deploy and standardize hardware, supports new-hire onboarding, and resolves Tier 1 helpdesk requests — freeing senior technicians to focus on higher-value work while gaining practical experience in the Wheeler environment.

This is an on-site position based in Salt Lake City, UT. Candidates must be able to commute to our Salt Lake City office.

Duties and Responsibilities

  • Hardware Deployment & Standardization:
    • Configure and deploy Mini PCs for digital display boards — reimage and standardize devices (including those running expired Windows 10 builds) to keep signage secure and supported.
    • Configure and deploy network switches, including routine rollout and rack work.
    • Hang and configure TVs and displays for conference room upgrades.
  • Identity & Access Security:
    • Conduct periodic access reviews and assist with user lifecycle management controls.
    • Administer email security tooling (Defender for Office 365 or equivalent): configure policies, investigate phishing, and manage quarantine.
  • Onboarding Support:
    • Assist with new-hire onboarding - image machines, provision accounts, and prepare workstations so new employees are productive on day one.
  • Helpdesk Support:
    • Manage Teir 1 helpdesk tickets as needed, reducing response times and letting senior technicians focus on complex issues. 
  • Documentation & Collaboration:
    • Document security configurations, runbooks, and investigation findings.
    • Partner with the Cloud & Systems Engineer on platform hardening and Defender for Cloud configuration.
  • Performs all other duties as assigned.

 

Qualifications

  • Education:
    • Currently enrolled in or recently completed a program in Information Technology, Computer Science, Cybersecurity, or a related field (high school, technical school, or college).

 

  • Experience:
    • No professional experience required; coursework, personal projects, or prior hands-on exposure to PCs and networking is a plus.

 

  • Technical Skills:
    • Familiarity with Windows operating systems and basic PC hardware. 
    • Basic understanding of networking concepts (switches, IP addressing). 
    • Willingness to learn imaging, provisioning, and helpdesk processes. 
    •  
  • Soft Skills:
    • Dependable, detail-oriented, and able to follow documented procedures. 
    • Good communication skills and a customer-service mindset for helpdesk support. 

 

  • Certifications (Preferred – Not Required):
    • CompTIA A+
    • Azure 900 Fundamentals or AI Fundamentals