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Executive Assistant (to the CEO)

  • Location: Washington DC / Hybrid  
  • Contract: Full-time, permanent role 
  • Salary: $75,000 – $85,000 

About CCDH

The Center for Countering Digital Hate (CCDH) works to stop the spread of online harms through innovative research, public campaigns and policy advocacy.  

Social media companies erode basic human rights and civil liberties by enabling the spread of online harms. Social media companies deny the problem, deflect the blame, and delay taking responsibility.  

We hold them accountable and responsible for their business choices by highlighting their failures, educating the public, and advocating change from platforms and governments to protect our communities.  

We are agile, influential and have a global impact. 

The Role 

As Executive Assistant to the CEO, you will act as a trusted colleague bringing structure, follow-through, and discretion to a fast-paced, high-urgency environment. This role sits at the heart of the CEO’s office, reducing administrative burden and ensuring his time, priorities, and operations run seamlessly.  

We’re looking for someone dependable, authentic, and mission-driven and a natural problem-solver who takes ownership, handles enquiries with professionalism, and thrives on doing things exceptionally well. If you are proactive, resilient, and comfortable navigating complexity across time zones, you will thrive here.  

The right person for this role will be warm, personable, and genuinely easy to be around — someone who can build a natural, grounded working relationship with the CEO and senior leaders without being intimidated by seniority or hierarchy. You will be confident, friendly, and fair in all your interactions, and comfortable giving as good as you get in a fast-moving, high-energy environment. 

Role Overview  

  • Executive Diary Management: Own the CEO’s schedule end-to-end. Protect time, resolve conflicts, and ensure preparation and briefing materials are always ready.  
  • Gatekeeping & Prioritization: Act as the primary point of contact for the CEO’s office. Assess and manage incoming requests in line with agreed priorities, redirecting or declining where appropriate.  
  • Travel, Events & Logistics: Plan and manage all travel and external engagements, ensuring realistic schedules and smooth logistics. Handle real-time adjustments when needed.  
  • Coordination & Communication: Ensure seamless communication between the CEO, the Boards, senior leadership, and key funders and stakeholders. Coordinate CEO involvement in internal meetings and activities.  
  • Operational Tracking via Asana: Track actions, decisions, and follow-ups in our project management system— surfacing reminders and updates as needed so nothing slips.  
  • Expense Management: Manage and process CEO expenses in a timely and accurate manner, including collecting and organizing receipts, reconciling records, and ensuring all submissions are completed in line with company policy.  
  • Development & Donor Support: Work with our Development team to coordinate CEO engagement with donors and partners to maximize fundraising impact. Maintain accurate records of CEO-donor interactions in our CRM.  
  • Board & Senior Meetings: Support Board operations – scheduling, preparing materials and asking for input from SLT members in advance, circulating regular updates and ensuring follow up on assigned outcomes. Act as a consistent contact for Board members and build a trusted relationship with them.  
  • In-Person Engagement: Work with HR to ensure regular, purposeful and engaging contact between the CEO and the team. Maintain a strong, consistent working relationship built on professionalism and mutual respect, exercising discretion and always maintaining appropriate boundaries with both the CEO and colleagues.   

Person Specification 

 Essential 

  • Executive support experience — 3+years supporting a CEO, Executive Director, or C-suite leader in a fast-paced environment. 
  • Exceptional organisational skills — Able to manage competing priorities, complex schedules, and multiple stakeholders simultaneously without dropping the ball. 
  • Outstanding communication — Clear and professional in both written and verbal communications, with a strong instinct for tone and audience. 
  • Discretion and integrity — Able to always handle sensitive and confidential information with absolute professionalism and sound judgement. 
  • Proactive and self-directed — Takes ownership without being asked, anticipates needs, and acts decisively and independently across a broad range of tasks. 
  • Calm under pressure — Reacts with composure and appropriate urgency to fast-moving situations, shifting priorities, and time-sensitive demands. 
  • Strong interpersonal skills — Confident and professional engaging with diverse groups including Board members, senior leaders, donors, partners, and staff at all levels. 
  • Technical proficiency — Comfortable across Microsoft Office Suite, project management and productivity tools; able to troubleshoot basic IT issues independently. 
  • CRM experience — Proficiency in Salesforce or a similar CRM system, with the ability to accurately record, maintain, and retrieve stakeholder and donor interaction data in a timely manner. 
  • Commitment to equity and inclusion — Brings a diversity, equity, and inclusion lens to their work and interactions across the organisation. 
  • Consistent and dependable — Shows up with the same professionalism and care every day regardless of pressure or circumstance. 
  • Budget and expense management — Experience processing expenses, reconciling records, and supporting basic budget administration 

Desirable 

  • Nonprofit experience — Familiarity with the pace, culture, and stakeholder landscape of a mission-driven organisation 
  • Events management — Experience coordinating internal or external events, from logistics planning through to on-the-day delivery 
  • Project management tool experience — familiarity with task tracking and workflow management platforms 
  • Experience working in a US/UK/EU cross-time zone environment — understanding of the operational demands of working across multiple time zones 
  • Media or communications sector experience — relevant given CCDH’s high-profile advocacy and policy work 

Compensation Package 

  • $75,000 – $85,000 salary depending on experience 
  • Flexible training & development budget of max $3000.00  
  • 20 days annual leave + federal holidays + days for continuous service 
  • Full health and dental insurance (paid by company)  
  • Mental health support through Spill  
  • 401(k) retirement plan with 6% matching contribution   
  • Birthday day off  
  • 5 days bereavement leave  
  • Office closure Christmas – New Year 
  • Enhanced leave policies such as parental leave