Clinic Manager
- Implement staffing standards for hiring, training/development, scheduling, timecards, payroll, and talent management according to Carbon Health best practices
- Assess team member needs for scope of role, development needs, succession planning and clinic outcomes; create and promote development plans accordingly
- Lead regular team meetings, resolve conflict when needed, motivate employees and foster a culture of communication that promotes employee retention
- In partnership with the Center Medical Director - set, communicate and monitor clinical excellence standards of care and safety standards in keeping with regulatory agencies and Carbon Health policy; this includes daily standards, emergency preparedness and hazardous materials/waste programs, in addition security, equipment and utilities management
- Build positive relationships with clinicians, support staff, patients, community and vendors; manage conflict with care and empathy
- Communicate and respond to patient inquiries with a sense of urgency
- Monitor and control clinic expenditures within approved budget using administrative guidelines, organization benchmarks and anticipated scope of services with an owner’s mindset
- Institute necessary modifications to procedures and clinic resource commitments as financial changes dictate
- Identify, plan and participate in marketing activities and community events that increase patient volume and engagement
- Maintain an environment that complies with all state and federal regulations including HIPAA