Franchise Operations Analyst
Franchise Operations Analyst
Monkee’s Franchising
Position Overview
Monkee's Franchising LLC is a renowned ladies' boutique offering an exceptional selection of shoes,
clothing, and accessories from world-class designers such as Amanda Uprichard, Loeffler Randall, Paige, and Sheila Fajl jewelry. Known for combining elegant style with an inviting shopping experience, Monkee's provides a unique selection for fashion enthusiasts. Beyond its offerings, the company provides an opportunity for individuals to explore entrepreneurship by owning and managing a stylish boutique as part of their franchise network. Monkee's is a brand that values creativity, trendsetting, and fostering a vibrant community of boutique owners.
The ideal candidate is highly organized, detail-oriented, and comfortable managing multiple projects in a fast-paced retail franchise environment.
Location: Winston Salem, NC
Key Responsibilities
Franchisee Onboarding & Store
Development
- Support onboarding for all new franchisees once leases are secured
- Coordinate onboarding communication, training schedules, accommodations, and operational materials for Store Immersion Training
- Maintain and update store opening checklists, timelines, and operational trackers
- Schedule and participate in weekly calls with franchisees throughout the pre-opening process
- Monitor completion of operational requirements and communicate outstanding action items to franchisees and internal teams
- Assist franchisees with store readiness, hiring support, and operational organization as needed
- Coordinate approval processes for store signage and operational materials
Operations & Franchise Support
- Prepare and organize operational and training materials for franchise meetings and store launch support
- Serve as a liaison between franchisees and internal departments to ensure timely communication and follow-up
Qualifications
- Bachelor’s degree in Business, Marketing, Retail Management, Communications, or related field preferred
- 1–3 years of experience in franchise operations, retail operations, project coordination, business analysis, or related field preferred
- Strong organizational and time management skills with the ability to manage multiple projects simultaneously
- Excellent written and verbal communication skills
- Detail-oriented with strong follow-through and problem-solving abilities
- Proficiency in Microsoft Office and Google Workspace
- Ability to work collaboratively in a team-oriented environment while managing responsibilities independently
Preferred Skills
- Retail or franchise industry experience
- Experience coordinating projects, timelines, or operational processes
- Strong analytical and organizational mindset
- Ability to build positive relationships with franchise owners and cross-functional teams
- Adaptability and comfort working in a fast-paced environment
To apply, please send your resume to Christine Storch at christine@shopmonkees.com.