Hospitality Operations Coordinator

Location: Fairfax, VA
Compensation: $22–$25/hour, depending on experience
Schedule: Full-time preferred; part-time may be considered for the right candidate
Start Date: Immediate
Application Link: https://form.typeform.com/to/fMtztrTm
Questions: hr@gravywork.com

About GravyWork

GravyWork is a hospitality staffing platform that helps hotels, caterers, event venues, restaurants, universities, and hospitality operators fill shifts with qualified workers. We support fast-moving hospitality teams that need reliable people for events, food service, housekeeping, culinary, and guest-service roles.

About the Role

We are hiring an Entry-Level Hospitality Operations Coordinator to help manage daily staffing operations from our Fairfax, VA office.

This is a hands-on role for someone who wants real-world experience in hospitality, staffing, workforce operations, and event execution. You will help make sure open shifts are filled, workers are confirmed, clients are updated, and last-minute issues are handled quickly.

This is not a passive desk job. Hospitality moves fast. This role requires urgency, communication, follow-through, and a willingness to jump in where needed.

In the beginning, you may also be asked to work hospitality shifts yourself so you understand the roles, clients, workers, and standards from the ground up.

What You’ll Do

• Monitor open hospitality shifts and help make sure they get filled
• Call, text, and follow up with workers to confirm availability
• Track worker check-ins, arrivals, no-shows, drops, and replacements
• Communicate with internal team members and clients when staffing issues come up
• Help maintain daily order boards and shift status updates
• Support recruiting and activation of new hospitality workers
• Assist with onboarding workers into the GravyWork platform
• Help create backup plans for high-priority shifts and events
• Learn how real-time hospitality staffing works from the inside

Who You Are

You may be a great fit if you are:

• A recent college graduate or current student looking for practical operations experience
• Interested in hospitality, events, staffing, hotels, food service, or workforce management
• Comfortable making phone calls and following up until the job is done
• Organized, responsive, and able to handle multiple moving pieces
• Willing to work in a fast-paced environment where things change quickly
• Comfortable with early mornings, evenings, or weekend support when needed
• Not afraid to roll up your sleeves and help solve problems directly

Requirements

• Strong communication skills
• Reliable with consistent follow-through
• Comfortable using basic technology, spreadsheets, apps, and communication tools
• Able to stay calm and focused in fast-paced environments
• Willing to work hospitality shifts during training as needed
• Hospitality, restaurant, hotel, catering, event, or customer service experience is a plus, but not required
• Must be bilingual in Spanish and English

Why This Role Is Valuable

This is a real operations role inside a growing hospitality staffing company. You will learn how staffing, recruiting, client service, workforce logistics, and event execution actually work.

For someone who wants to grow in hospitality management, operations, HR, staffing, or entrepreneurship, this is hands-on experience you will not get in a classroom.