Assistant Operations Manager

Assistant Operations Manager

Assistant Operations Manager Responsibilities:

· Coordinate internal resources and third parties/vendors to support the smooth execution of various operational activities.

· Assist in ensuring that all operations are conducted efficiently, meeting timelines, adhering to scope, and staying within allocated budget.

· Collaborate in defining operational scope and objectives, engaging relevant stakeholders to ensure feasibility and alignment with organizational goals.

o For instance, develop and maintain daily and periodic work schedules, assigning appropriate frequencies to tasks to meet operational expectations.

· Support in ensuring availability and proper allocation of resources for operational tasks.

· Participate in the development of detailed operational plans to monitor progress and track performance.

o Participate in monthly meetings with comprehensive presentations detailing operational goals, hours, and expenses.

· Assist in managing changes to operational scope, schedules, and costs utilizing suitable verification methods.

· Support in measuring operational performance using appropriate tools and techniques, reporting and escalating issues to management when necessary.

· Help manage relationships with clients and relevant stakeholders, ensuring effective communication and satisfaction.

· Contribute to risk management efforts to minimize potential operational risks.

· Assist in establishing and maintaining relationships with third-party vendors.

· Contribute to the creation and maintenance of comprehensive operational documentation.

· Support client interactions by participating in ordering briefs and clarifying project requirements.

o Perform quality inspections and customer visits to review inspections, addressing pending issues as needed.

· Delegate operational tasks based on staff members' strengths, skill sets, and experience levels.

· Aid in tracking operational performance to analyze successful completion of short and long-term goals.

· Assist in meeting budgetary objectives and adjusting operational constraints based on financial analysis.

· Support business development efforts to promote growth in company revenue.

· Develop and share comprehensive operational plans with clients and staff members.

· Utilize and develop leadership skills as required.

· Attend conferences and training sessions to maintain proficiency.

· Perform other related duties as assigned.

· Develop spreadsheets, work instructions, diagrams, and process maps to document operational needs.

Assistant Operations Manager Requirements:

· Proven working experience in operations management or related field.

· Strong client-facing and internal communication skills.

· Excellent written and verbal communication abilities.

· Solid organizational skills, including attention to detail and multitasking capabilities.

· Proficiency in Microsoft Office Suite.

· Project Management Professional (PMP) certification or similar qualifications would be advantageous.

· Experience with ISO 9001:2005 and Lean & Six Sigma methodologies.

· Bachelor's Degree in an appropriate field of study or equivalent work experience.

· Familiarity with project management software tools.

· Willingness to travel as required.

· Other duties as assigned.

Project Manager skills & Proficiencies:

· Verbal Communication

· Written Communication

· Leadership

· Detail-Oriented

· Risk Management

· Negotiation

· Cost Control

· Critical Thinking

· Communication

· Problem Solving

· Analytical Skills

· Technical Skills

· Developing and Tracking Budgets

· Coaching

· Supervision

· Staffing

· Project Management

· Process Improvement

· Planning

· Performance Management

· Inventory Control