People & Culture (HR) Intern
Company address:
OpenWorks
2355 E Camelback Rd # 600, Phoenix, AZ 85016
OpenWorks Overview
OpenWorks is a commercial cleaning and facility management company with over 40 years of industry experience. We specialize in helping entrepreneurs build and grow their own businesses through our franchise model, providing both the foundation and ongoing support needed for long-term success.
Our approach is twofold: we empower franchise owners to establish and expand their commercial cleaning or facility management businesses, while also connecting them with opportunities to serve multi-site organizations in need of reliable, scalable facility services. This combination of entrepreneurial support and strong client partnerships drives sustainable growth for both our franchisees and our company.
With a team of approximately 120 employees, OpenWorks fosters a culture rooted in teamwork, innovation, and continuous improvement. We prioritize collaboration across diverse teams and stakeholders, ensuring that every project contributes meaningfully to our overall success. We generally work 3/5 days in office, but can be flexible. We are very relaxed and flexible.
At OpenWorks, employees have the opportunity to make a direct impact, grow their careers, and be part of a forward-thinking, inclusive environment that values both people and performance.
Job Title: People & Culture (HR) Intern
Department: People & Culture (P&C)
Location: Phoenix, AZ (Hybrid)
Duration: Summer Internship, 10–12 weeks or ongoing depending on availability
Position Overview
We are seeking a detail-oriented and proactive Human Resources Intern to support key People & Culture initiatives. This role offers hands-on experience across People & Culture operations, documentation, compliance, and systems, with exposure to foundational HR processes and cross-functional collaboration.
Key Responsibilities
Job Descriptions & Scorecards
Assist in creating, updating, and standardizing job descriptions and role scorecards
Ensure alignment with organizational structure and hiring needs
Policy & Handbook Updates
Support the review and revision of company policies and employee handbook content
Help maintain consistency, clarity, and compliance with applicable regulations
P&C SOP Development
Draft and refine standard operating procedures (SOPs) for HR processes
Collaborate with team members to document workflows and best practices
SharePoint Site Refresh
Support the redesign and organization of the P&C SharePoint site
Improve accessibility and usability of HR resources and documentation
Administrative & Operational Support
Process employment verification requests
Provide general HR support as needed (“other duties as assigned”)
Qualifications
Currently pursuing or recently completed a degree in Human Resources, Business Administration, or a related field
Strong attention to detail and organizational skills
Excellent written and verbal communication abilities
Ability to handle sensitive information with discretion
Familiarity with Microsoft Office and/or Google Workspace; experience with SharePoint is a plus
Interest in HR operations, compliance, and process improvement
What You’ll Gain
Exposure to core HR functions and systems (e.g., Rippling, SharePoint)
Experience supporting compliance initiatives (SOC 2)
Opportunity to contribute to meaningful process improvements
Mentorship from P&C professionals and cross-functional collaboration