Sales Operations Associate
Job Title: Sales Operations Associate
Location: Long Island City (LIC), NY – On-Site
Job Type: Full time
Pay: $55,000/year
Responsible for customer communications, contractor support, and marketing related to HVAC business, assisting with project execution and brand promotion.
Responsibilities include but are not limited to:
- Communicate with homeowners to understand their needs and schedule technician visits
- Maintain regular communication with contractors, answer product and project-related questions, and follow up on leads and product promotion
- Handle inbound inquiries from homeowners and HVAC contractors, assisting them through the sales process
- Respond to customer inquiries about products, installation, and projects via Instagram/Tiktok DMs
- Track project progress and coordinate communication between homeowners, technicians, and contractors
Requirements:
- Strong communication skills
- Familiar with social media platforms including Instagram, TikTok, and Facebook
- Strong communication, organizational, and follow-up skills
- Ability to manage multiple projects and client communications simultaneously
Work Location: In person