Associate Director of Hospitality

Associate Director of Hospitality

Chick-fil-A I-85 & Julian

At Chick-fil-A I-85 & Julian, we are looking for driven emerging leaders who are passionate about hospitality, people development, and operational excellence. This role is ideal for recent college graduates or young professionals seeking hands-on leadership experience in a fast-paced business environment.

Chick-fil-A has been recognized as America’s favorite quick-service restaurant, and we are committed to building a growth-focused culture where leaders are continually developing themselves and those around them.

The Associate Director of Hospitality serves as a member of the leadership team and works directly alongside experienced operators and senior leaders to develop real-world business, operations, and people leadership skills.

This is more than a restaurant management position — it is an opportunity to gain high-level leadership experience in team development, business operations, guest experience, communication, and organizational leadership.

If you are a motivated professional with a strong work ethic, a passion for people, and a desire to grow into higher leadership, business, or entrepreneurial opportunities, we would love to connect with you.

Position Details

Position Type: Full-Time
Compensation: Competitive pay based on availability and experience

Benefits

• Paid Vacation
• 401(k) Matching
• Health Insurance
• Dental Insurance
• Vision Insurance
• Employer Meal Contribution
• Clothing Stipend
• Paid Training
• Leadership Development Seminars
• Mileage Reimbursement
• Flexible Scheduling
• Sundays Off

Key Responsibilities

Leadership & Team Development

• Lead and develop a team of leaders and team members toward shared operational and service goals
• Coach and mentor leaders to grow personally and professionally
• Foster a positive team culture focused on accountability, encouragement, and excellence
• Oversee team morale, engagement, and recognition initiatives
• Conduct and organize team meetings, trainings, and events

Operations & Business Management

• Help plan, organize, and execute business goals and initiatives
• Assist with scheduling, human resources, and supply chain management
• Ensure team members maintain Chick-fil-A standards for speed of service and hospitality
• Monitor facility cleanliness and operational execution throughout each shift
• Maintain proper cash handling, security, and policy compliance procedures
• Solve operational challenges quickly and effectively

Guest Experience

• Ensure every guest receives exceptional hospitality and care
• Address guest concerns professionally and efficiently
• Maintain a high standard of professionalism and communication with guests, team members, and leadership

Communication & Accountability

• Communicate clearly with team members, leadership, and Chick-fil-A support staff
• Provide direction, feedback, and accountability to team members
• Communicate performance concerns and policy violations appropriately
• Strictly adhere to all Chick-fil-A and restaurant policies and procedures

What We’re Looking For

• Recent college graduates or early-career professionals encouraged to apply
• Strong leadership potential and willingness to learn
• Excellent communication and interpersonal skills
• Positive attitude with a growth mindset
• Strong organizational and problem-solving ability
• Ability to lead and motivate a team in a fast-paced environment
• Passion for hospitality, people development, and operational excellence
• Desire to grow professionally and take on increasing responsibility
• Availability to work flexible shifts, including weekends and occasional overtime

Why Chick-fil-A?

A role at Chick-fil-A is more than just a job — it is an opportunity to build practical leadership and business experience that will prepare you for long-term career success.

Many professionals begin their careers at Chick-fil-A because of the leadership development, mentorship, and operational experience gained in a high-performance environment.

What You’ll Gain

Hands-On Leadership Experience
Lead teams, solve real business challenges, and develop management skills from day one.

Professional Development
Receive coaching and mentorship from experienced leaders and an Owner/Operator who is directly involved in the business and invested in your growth.

Business & Operations Exposure
Gain experience in leadership, staffing, operations, communication, team development, guest experience, and organizational management.

Growth Opportunities
We are passionate about developing leaders from within and creating advancement opportunities for high performers.

People-First Culture
Work in a positive, team-oriented environment where people are valued, challenged, and encouraged to grow.

Closed Sundays
Every Chick-fil-A restaurant is closed on Sundays so you can rest and spend time with family and friends.

Schedule Expectations

• 8-hour and 10-hour shifts
• Weekend availability required
• Overtime opportunities available

Apply Today

If you are ready to lead with excellence, develop people, and create remarkable guest experiences, we would love to hear from you.

Join the team at Chick-fil-A I-85 & Julian and help us create a culture that develops leaders and serves our community with care and excellence.