Automotive Service Advisor

Pay: $35,000.00 - $100,000.00 per year

Job description:

Automotive Service Advisor, M-F = No Weekends!

Location: Columbia, MO

Full-Time & Benefits

Salary PLUS Bonus Structure!

No Prior Automotive Experience Needed!

We are a locally owned, fast-growing, forward-thinking auto repair center in the beautiful Columbia area, with a clear vision to grow to 40 locations over the next 10 years. Whether you’re just entering the workforce or looking to build a long‑term career, we’re looking for a Superhero Automotive Service Advisor to join our fun band of merry misfits, someone who “gets” it and wants to change the auto repair world one car at a time, one customer at a time.

Imagine working in a place where everyone pulls their weight, fixes what they see, and works every day to get better. A place that invests heavily in your growth and development, offers real internal advancement, and wants you to grow with the company, not just have a job, but a future.

• Uncapped bonus & commission program
• Range, $35,000 - $100,000 per year
• Strong performers who engage with customers and drive sales see uncapped earning potential

Our BENEFITS:

• M-F only, NO WEEKENDS!
• Competitive Pay
• Comfortable, Heat & Air-Conditioned Controlled Shop
• Work alongside some of the top auto repair professionals in Missouri
• Work for a Locally Owned & Operated Company with opportunities to grow into new locations as we expand!

PLUS…

• Paid Holidays and Vacation/Sick Days
• Health Benefits: Employer Assisted Health Costs
• Dental & Vision Insurance
• Free Life Insurance
• 401-K with Company Match
• Paid Training & Career Development
• Financial Education
• Paid Uniforms
• Voluntary Insurances offered

Duties of the Customer Service Advisor Include

• Building long-term relationships
• Sales and facilitating transactions
• Lead activities to keep customers coming back
• Supervise cost controls
• Customer Satisfaction Index evaluating and understanding processes - driving the results.
• Driving company culture and vision
• Building healthy relationships with all departments
• Maintain performance standards
• Drive Efficient and Profitable Sales
• Retain Shop Productivity
• Retain Customer satisfaction

Service Advisor Experience/Requirements

• Previous Sales Experience- Automotive Sales a Plus!
• Customer Service / Hospitality / Retail experience building long-term relationships
• Self-starter, friendly, and ready to work
• Positive attitude & eagerness to learn and grow (internal development)
• Strong leader that understands the importance of strong relationships with their customers as well as co-workers
• Solid computer skills, including typing
• Highly organized
• Ability to manage stress and multitask very well
• Excellent communication and interpersonal skills, both with customers and other members of your team
• Enjoy helping people and ensuring customer satisfaction
• Valid driver’s license
• Represent All-Star Automotive at events and digital platforms

We are looking for people that are driven to be highly successful. People that take initiative, invest in their future and want to create opportunities for themselves and the people around them. In short, we are looking for people that care about themselves and others!

So if you don't think this is a bunch of marketing BS, and if you're tired of the mediocrity all around you, we want to meet! We are taking applications and training is available for the right people.

Equal Employment Opportunity Statement

All-Star Automotive Company is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable law.