Client Services Intern
Ready to launch your career in Client Services, Customer Operations, or Supply Chain? Join Ongweoweh Corp and gain hands-on experience supporting the customer service and operational processes that keep packaging and pallet supply chains moving for some of the world’s most recognized brands.
We’re looking for a motivated and detail-oriented Client Services Intern eager to learn the fundamentals of supply chain coordination, customer support, order management, and cross-functional business operations. This internship offers the opportunity to work alongside our Client Engagement team while gaining valuable exposure to multiple areas of the business.
This internship is designed to provide hands-on support to the Client Engagement team while gaining practical experience in customer service, operations, and business processes. You will be offered exposure to customer communications, order processing, reporting, and cross-functional collaboration in a supportive, learning-focused environment and will work closely with team members and leadership to develop professional skills and gain insight into day-to-day business operations.
Responsibilities
- Collaborate with internal teams to address product, pricing, discount, availability, and vendor/customer issues
- Assist in responding to customer order and inventory inquiries via phone, email, and other communication channels
- Support resolution of order discrepancies, inventory issues, missing documentation, and delivery/pickup concerns
- Work closely with assigned teams to complete projects, research initiatives, and process improvement tasks
- Contribute ideas through brainstorming, planning, and presenting recommendations for team initiatives
- Verify data accuracy to ensure complete and reliable customer records and reporting
- Help maintain up-to-date customer pricing information and organized customer/vendor files
- Build professional relationships with customers and vendors while upholding company culture and service standards
- Assist with additional projects and duties