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Job Title: Compliance Intern

Location: Worcester, MA (Onsite)
Status: Hourly, Non-Exempt
Department: Compliance & Internal Audit
Duration: Summer 2026
Hours: Full-time, 37.5 hours per week

About Us

Established in 1928 and driven by a goal to make life more comfortable for our community, Webster First Federal Credit Union has grown to an over one-billion-dollar financial institution, serving over 90,000 members across our banking and lending services. Our mission is to leverage who we are as a credit union to empower our members to live their best financial lives. We focus on members, not profits, and our values of strength, exceptional service, and “New England authenticity” are at the heart of everything we do.

We can’t do it without an exceptional workforce! With approximately 250 employees spread across 15 locations in Massachusetts, Webster First Federal Credit Union is committed to empowering a diverse and inclusive workforce that is representative of the community we serve. Our members come from all walks of life and, not unintentionally, so do our staff. We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes us stronger.

Summary

As a Compliance Intern, you will gain hands-on experience supporting the Compliance team in maintaining regulatory standards and improving internal processes. This role will provide exposure to vendor management, compliance monitoring, and the development of a Compliance Management System (CMS). You will assist in reviewing documentation, identifying gaps, and helping to streamline processes to enhance efficiency and ensure adherence to regulatory requirements. This internship is ideal for students interested in compliance, risk management, or financial services who are eager to apply their analytical and organizational skills in a real-world setting.

Key Responsibilities

  • Assist in reviewing and maintaining vendor records within the credit union’s vendor management system to ensure accuracy and consistency.
  • Analyze vendor documentation to identify compliance gaps and missing or outdated materials.
  • Support tracking of key vendor data, including contract status and risk-related information.
  • Organize and monitor vendor documentation to ensure completeness and alignment with internal policies and regulatory requirements.
  • Assist in developing and implementing more efficient, standardized processes for vendor management and documentation.
  • Support the transition and ongoing management of vendor oversight within the Compliance department.
  • Assist with initiatives related to the Compliance Management System (CMS), including policy management, compliant tracking, and fair lending support.
  • Conduct research on regulatory requirements and industry best practices.
  • Assist with general compliance reviews, reporting, and special projects as needed.
  • Promote overall BSA Compliance by adhering to all BSA and OFAC Regulations specific to job function and by assisting BSA Department as necessary with any departmental function specific items and;
  • Will actively promote the security and privacy of member and employee information through adherence to both information security and physical security policies, procedures, and governing regulations. Training will be completed at least annually for Information Security topics, BSA, and GLBA; annual BSA training will be position specific. Annual training will also include courses on any of the following regulations as they relate to the position described herein: SAFE ACT, Regulations B, C, D, E CC, DD, and Z as well as any training deemed necessary to promote adherence to applicable regulatory requirements.

Qualifications / Requirements

  • Strong analytical and problem-solving skills with attention to detail.
  • Strong organizational skills with the ability to manage and track multiple items.
  • Proficiency in Microsoft Excel, Word, and data analysis tools.
  • Excellent written and verbal communication skills.
  • Interest in compliance, risk management, or financial services.
  • Ability to work both independently and collaboratively in a team-oriented, fast-paced environment.

Education & Experience

  • Currently pursuing a bachelor’s degree in Business, Finance, Accounting, or a related field.
  • Prior internship, coursework, or project experience in auditing, compliance, or financial analysis is a plus but not required.

Physical Demands & Work Environment:

This role primarily takes place in a professional office environment and involves sedentary work, at a desk or teller station, using a computer, and engaging in phone or video conversations. The noise level is generally moderate. Employees may need to sit or stand for extended periods, move about the office, and occasionally lift, push, pull, or carry items up to 20 pounds. Some repetitive motion including movements (motions) of the wrists, hands, and/or fingers. Employees are required to have visual acuity to perform activities such as transcribing, viewing and using a computer, and reading documents, as well as the ability to communicate verbally with colleagues, supervisors, members, and visitors. Reasonable accommodations will be provided as needed.


 

Pay Range: $20 per hour