Retail Store Manager
Life’s A Beach A Lilly Pulitzer Signature Store
Job Title: Retail Store Manager
Status: Full time Hours: Monday – Sunday (35+ hours per week)
Rate: $23.00/hour or as experience dictates
We are looking for a dynamic, personable store manager responsible for facilitating and supervising daily operations at Life’s A Beach to make sure that employees work together effectively to make sales and contribute to shop upkeep. Their duties include daily operation of the storefront, interaction with customers, scheduling employee shifts and training new employees.
Responsibilities • Supervise, train and assist employees like Sales Representatives and Retail Store Clerks in customer service, store maintenance and product promotions. •
Develop and maintain a schedule for employees and promotions centered on holiday sales and other cycles. •
Seek ways to better promote the store, the product line and service within the store. •
Implement cross-training of employees and Assistant Managers to maintain productivity at all times. •
Manage all controllable costs with a view to maintaining profitability. •
Ensure the store remains clean and presentable at all times. •
Hire and train as needed to ensure adequate personnel is on hand to provide outstanding customer service. •
Communicate frequently with the Inventory Manager and Owner regarding product stock levels, sales, etc. to maintain appropriate inventory levels •
Complete required reporting on a weekly basis and transmit to Owner •
Manage all customer interactions Requirements •
Proven experience as retail store manager or similar position a real bonus • Working knowledge of Microsoft Office •
Working knowledge of retail store software Shopify •
Outstanding communication and interpersonal abilities •
Excellent customer service skills • Reliable and trustworthy •
Ability to commute to store in Duck, NC during heavy resort traffic weekends during summer months