Store Manager - Aftermarket / Salvaged Auto Parts

STORE MANAGER – Aftermarket / Salvage Auto Parts

Holbrook Auto Parts has been a trusted name in the automotive industry for over 75 years, providing high-quality ASE Certified new and used auto parts. With multiple locations serving the Detroit area, we have built a strong reputation for reliability, exceptional customer service, and an extensive inventory. Whether you're an individual car owner or a professional mechanic, our expert team is dedicated to offering competitive pricing, knowledgeable support, and a commitment to sustainability through recycled auto parts.

Role Description

The Store Manager holds the top leadership position in the store. They must be well-versed in all aspects of store operations and fully dedicated to motivating associates to achieve success while promoting the highest levels of customer service in their market. A strong personal commitment to growing the business profitably and with the utmost integrity is essential for success in this role. Success will be achieved through the consistent execution of all company objectives, policies, and procedures, in line with Holbrook’s core values of providing the best quality at highly competitive prices.

Responsibilities: 

• Oversee daily operations of an Aftermarket / Salvage Auto Parts Store.
• Ensure customer satisfaction by providing excellent service and addressing inquiries and concerns promptly.
• Manage and supervise staff, including scheduling, training, and performance evaluations.
• Communicate effectively with the Human Resources department regarding staff-related matters.
• Proficient use of Microsoft Office Suite for various administrative tasks.
• Prepare and reconcile cash drawers and complete end-of-day paperwork accurately.
• Conduct regular audits of inventory, maintain stock levels, and ensure accurate record-keeping.
• Develop and implement strategies to increase store sales and improve operational efficiency.
• Foster a positive and productive work environment through leadership and team-building skills.
• Address and resolve any issues related to staff or store operations in a timely manner.

Required Skills/Abilities:

• Strong proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Excellent organizational and leadership skills.
• Ability to effectively communicate with staff and Human Resources.
• Strong attention to detail, particularly in financial reconciliation and inventory management.
• Customer-oriented with excellent problem-solving abilities.
• Flexible to work 6 days a week, including weekends and holidays.

Education and Experience:

• High School Diploma/GED equivalent required
• Proven past experience as a manager in the retail or automotive parts industry.
• Strong computer knowledge, Microsoft Office and computer/tablet experience, ability to multi-task.
• Experience in the automotive industry is a plus

Work Schedule:

• Monday – Saturday – during normal business operations