Technical Operations Associate

About the job

Title: Technical Operations Associate

Location: Oceanside, CA / On-site

Type: Salary

Compensation: $75k–$85k, depending on experience

We’re hiring a Technical Operations Associate to help support and scale the infrastructure behind our platform. This is an ideal role for someone who is highly organized, technically curious, and excited to work in a fast-moving startup environment.

You’ll help keep core systems running reliably day to day, support hardware and workstation operations, coordinate procurement and inventory, and own operational tasks that improve uptime, responsiveness, and internal efficiency. We’re open to strong early-career candidates and college grads who have the right attitude, strong ownership, and real interest in IT or technical operations.

What you’ll do

• Manage and maintain device, workstation, and related technical infrastructure
• Monitor system health, reliability, and uptime
• Help track and uphold SLAs and internal operational standards
• Coordinate hardware procurement, setup, replacements, and inventory
• Troubleshoot issues, escalate when needed, and help keep systems organized
• Build and improve operational processes and documentation
• Support day-to-day administrative tasks tied to technical operations
• Work cross-functionally with the team to keep things running smoothly as we scale

What we’re looking for

• High agency and strong sense of ownership
• Interest in IT, systems, hardware, or technical operations
• Strong organizational skills and attention to detail
• Comfortable troubleshooting technical issues and learning quickly
• Excited by startup culture and wearing multiple hats
• Able to create structure and process in fast-changing environments
• Strong communication and follow-through
• College grads are welcome to apply!

Preferred

• Experience in IT support, help desk, technical operations, systems, or similar roles
• Familiarity with hardware setup, device management, networking basics, or workstation support
• Experience with uptime monitoring, inventory tracking, procurement, or vendor coordination
• Comfort working in an on-site, hands-on environment

Why this role

This is a chance to join an early team, take real ownership, and grow into a larger operations role over time. Given the fast paced and high growth environment, for the right person, there is a clear path to elevate from this role to more senior level roles with equity in short order.

Requirements added by the job poster

• Commute to this job’s location

• Valid driver’s license

• Accept a background check

• Working in an onsite setting

• No need for visa sponsorship