[Kcosera] Operations & Business Development Associate

This job posting is for Kcosera and is supported by KOTRA New York.

[Kcosera & Ko’llection] Operations & Business Development Associate
Operations & Business Development Associate

Location: New York, NY (Manhattan, Flushing, Queens) & Saddle Brook, NJ

Employment Type: Full-Time

Travel Required: Yes (between store, warehouse, and office locations)

Fluent in Both English and Korean

Driver’s License Required

About Kcosera & Ko’llection

Kcosera is a growing Korean skincare and beauty company operating both B2B wholesale and retail storefronts under the brand Ko’llection. We also develop and manage our own brand, Everydaze, focused on wellness-forward, modern beauty products inspired by Korean innovation.

As we expand our retail footprint and wholesale partnerships, we are looking for a highly motivated and adaptable team member to support both our store operations and B2B business.

https://www.kcosera.com/

Position Overview

The Operations & Business Development Associate is a dynamic, hands-on role responsible for overseeing retail operations through direct management of store managers, while also supporting B2B order fulfillment and operational processes.

This role is ideal for someone who is energetic, caring, detail-oriented, and comfortable wearing multiple hats, with the ability to lead teams through others rather than managing only frontline staff.

While this position includes people-management and compliance responsibilities, it is not a traditional HR role. Instead, it focuses on operational leadership, employee coordination through store managers, and fostering a positive workplace culture while supporting business growth.
 

Key Responsibilities

Retail & Employee Management

• Oversee day-to-day operations of Manhattan retail stores through direct management of store managers

• Serve as the main point of contact for store managers regarding operations, staffing, and performance

• Support and guide store managers in:

• Onboarding & offboarding of store employees
• Training and development
• Scheduling and shift coordination
• Time and attendance tracking
• • Ensure store managers are following company policies, labor laws, and compliance standards
• • Foster a positive, respectful, and safety-focused work environment across all store locations
• • Escalation point for store-level issues, staffing challenges, and operational concerns

Operations & B2B Support

• Receive and process B2B purchase orders
• Enter orders accurately into internal systems
• Coordinate trucking, delivery, and logistics with warehouses and carriers
• Communicate with internal teams and partners to ensure timely fulfillment
• Support inventory movement between locations when needed

Cross-Functional Support

• Travel between Manhattan, Flushing (Queens), and Saddle Brook, NJ as required
• Assist leadership with operational improvements and process optimization
• Support new store openings and expansion efforts
• Monitor store performance and operational consistency across locations
• Help implement standardized workflows and operational procedures
• Provide feedback and coaching to store managers to improve performance

Qualifications

• Strong written and verbal communication skills in both English and Korean (including ability to prepare professional documentation in Korean)
• Energetic, positive, and caring personality with strong people skills
• High attention to detail and strong organizational skills
• Flexible and comfortable with a fast-paced, evolving environment
• Strong communication skills (verbal and written)
• Ability to multitask and prioritize effectively
• Valid driver’s license required
• Managerial or supervisory experience is a plus, but not required
• Experience in retail, operations, HR coordination, or B2B order management is a plus

Why Join Us

• Be part of a growing Korean beauty and wellness company
• Opportunity to grow into a larger leadership role as the company expands
• Hands-on experience across retail, operations, and business development
• Collaborative, supportive, and entrepreneurial work culture
   

How to Apply

through Handshake

or

Please send your resume to: syoon@kotra.or.kr

Subject:

[Kcosera] Operations & Business Development Associate Application– Your Name