North Louisiana Area Manager
Role and Responsibilities
- Direct daily operations at assigned locations, traveling between all locations weekly to ensure standardized work flows and high level performance.
- Provide leadership and direction to clinics within the assigned area.
- Hire, coordinate training plan, onboard, and mentor new staff for assigned area to ensure adherence to patient care standards.
- Oversee and develop comprehensive training programs for clinic staff within the designated area.
- Track key performance indicators (KPI) through reporting which includes but not limited to are patient retention, patient volume, bookings, and staff productivity.
- Conduct performance evaluations and maintain high standards of care and services.
- Collaborate with Human Resources on staff discipline and improvement initiatives.
- Identify and recommend opportunities for process improvements to improve clinic flow and patient experience.
- Review and address clinical incidents and patient safety concerns.
- Attend scheduled meetings with operations and other department managers to ensure cross-functional collaboration.
- Maintain open lines of communication with the Medical Providers to maintain clinic standards and leadership alignment.
- Oversee and approve employee time tracking & attendance communications as well as time off requests.
- Fill in as needed within the assigned area.
- Other duties as assigned.