HR Administrator

Job Description

PURPOSE SUMMARY.  Provide senior professional-level human resources (HR) expertise, consultation, and support to county management, supervisors, and employees.  May be assigned primary responsibilities as subject matter expert (SME) in one or more of the following areas: employee relations; discipline and grievances; discrimination, harassment, and retaliation; hiring and compensation; labor relations; and performance management.

ESSENTIAL DUTIES. 

Advise hiring manager of policies and procedures. Conduct hiring actions from the interview panel stage through offering the position. 

Assist the Sr. HR Administrator and Human Resources Director in managing all operational and procedural aspects of the department, including analyzing and developing departmental goals, policies, and procedures.  Continually keep Standard Operating Procedures (SOPs) up to date.

Upon request, advise employees, including supervisory employees, department heads and elected officials, regarding employer/employee issues and concerns, interpretation of the HR policies and procedures, and/or other personnel matters.

Advise and assist management and employees regarding the investigative process, grievances, and complaints. Assist management in the interpretation and understanding of investigative findings; provide guidance regarding corrective action if warranted.  Review proposed disciplinary actions for appropriateness and analyze the consistency of the proposed action. Ensure that progressive discipline policies are consistent for all county staff.

Coordinate predetermination hearing process, maintain consistency in recommended disciplinary actions; participate in and coordinate the process of disciplinary and arbitration hearings by acting as a resource during the proceeding and providing clarifying details and/or questioning of participants, as needed.  Track dates and notify appropriate personnel of deadlines based on policy and contracts.

Provide documentation to the participating agency for all unemployment hearings and participate in the actual hearing with the immediate supervisor and/or department head/elected official.

Research and provide solutions for ongoing issues for recommended remedial action, detect and correct administrative errors, and review for legal compliance.

Assist with set-up and testing various HR modules in the County’s Enterprise Resource Planning (ERP) system.

May conduct salary surveys or collect salary data as needed.

Assist County in obtaining information and documentation to respond to any external discrimination, harassment, or retaliation charge.  May participate in mediation of charge if applicable. 

Attend meetings, hearings, and workshops; advise staff; prepare reports, correspondence and other written materials as directed by the Sr. HR Administrator and Human Resources Director.

May participate in labor negotiations.  Duties may include research, drafting language and developing the official record of contract negotiation discussions and decisions.

Oversee and monitor drug and alcohol testing program.

Inform Sr. HR Administrator and/or Human Resources Director of all communication, correspondence, projects, disputes, and other activities that he/she is aware of and/or working on.

Responsible for knowing and abiding by all department and county policies and procedures.

Maintain highest level of confidentiality of all personnel matters.

May assist in drafting Request for Proposals (RFPs) or contracts and monitoring contract compliance.

Provide training on policies, contracts, and other benefits and compliance topics. Develop training curriculum as necessary.  

Ensure timely response from HR to employees and supervisors.

Assist with benefits administration as needed.

ADDITIONAL DUTIES.  Other related duties may be assigned.

QUALIFICATIONS. 

A.  Education.  Bachelor's degree from an accredited college or university in Human Resources Management, Public Administration, Business Administration, or a related field.

B.  Experience.  Five (5) years’ full-time experience as a Human Resources Generalist. Previous labor relations, EEO, and Government/public-sector experience is preferred.

C.  Education/Experience substitution.  N/A

D.  Licenses/Certifications.  SHRM-CP, SHRM-SCP, PHR, or SPHR certification preferred. Valid driver’s license.

E.  Other (e.g., post-offer medical exam, polygraph, background check, driver’s license record, etc.).  Must successfully pass a background check.  Must have valid driver’s license and maintain an acceptable driving record in accordance with policy.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED BY THE POSITION:

Proficiency gained through wide exposure in technique that combines a broad understanding either of involved practices and precedents or of theory and principles or both. Knowledge of the principles, concepts and methodology of the human resources profession gained through job experience to permit independent performance of assignments. Professional knowledge and experience that has provided skill in carrying out assignments, operations, and procedures of significant difficulty and complexity.

Includes knowledge of:

Employment law and regulation

Principles and best practices in Human Resources including corrective action, compensation, EEO, labor relations, conflict resolution, and mediation.

Includes skill in:

Written and oral communication

Training and public presentations

Developing professional, cooperative relationships

Time management

Proactive problem solving; solution-oriented

Word and Excel software

Includes the following abilities:

Analytical

Ability to manage a large volume of diverse tasks and assignments

Critical thinking

Manage conflict

Maintain confidentiality

Use sound judgement