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Bilingual Customer Care Representative

Job description:

Elevate Your Career with Us!

About Us: Emergency Dentist of Austin is a dynamic dental startup specializing in emergency dentistry. Since launching our first location in May 2022, we have added 3 additional locations, with more in the pipeline. If you're looking for a fast-paced environment with instant growth potential, this is the place for you!

Our Philosophy: We believe in comprehensive care that begins with addressing dental emergencies. Our mission is to provide immediate, necessary care and convert emergency patients into regular clients for routine, comprehensive care. Our goal is to ensure our patients leave confident and healthy, no matter their initial reason for visiting us.

Your Role: As our receptionist, you will be the first point of contact for our patients, playing a crucial role in their experience with us.

Your responsibilities will include:

  • Welcoming and checking in patients
  • Answering patient phone calls
  • Coordinating patient care

What Success Looks Like:

  • Providing top-notch care at the patient's highest point of need
  • Fostering a positive work environment for staff
  • Ensuring a seamless and pleasant patient experience

Location: We are conveniently located 10 minutes north of Downtown Austin.

Our Future: We are expanding our footprint throughout Austin, offering numerous opportunities for vertical advancement to those dedicated to establishing a career with us.

Why Join Us:

  • 7 Days a week availability
  • Operating hours from 8 AM to 8 PM
  • 12 Hour Shifts
  • Production-based bonuses
  • No dental experience required, we have a detailed training program

Get in Touch: For more information, visit our website:

Location: 1030 Norwood Park Blvd #324, Austin, TX 78753

Job Type: Full-time

Benefits:

  • Flexible schedule

Pay: From $18.00 per hour

Work Location: In person