Analyst I, Middle Office
SUMMARY
The Analyst I, Middle Office Service Delivery is responsible for the support of the post-execution life cycle of trade, security, and cash activities of an assigned set of separately managed accounts or other investment products accurately and timely.
KEY ACCOUNTABILITIES
OPERATIONS
- Processes client trading activity daily, as applicable, to a specific task or client requirement; Understands and processes activities within the established department guidelines.
- Identifies and resolves discrepancies, with assistance from colleagues.
- Provides reporting timely and accurately and appropriately escalates to client or assistant manager, if needed.
- May assist in the onboarding of new client relationships and portfolios.
- May participate in user acceptance testing, departmental documentation, and strategic initiatives of the departments, as needed.
WORKING RELATIONSHIPS
- Contact with members of team and internal teams regarding follow-up on inquiries, open workflow, etc.
- Acts as client contact and liaison for day-to-day middle office activities for assigned accounts.
May perform other duties as required and assigned.
EDUCATION AND EXPERIENCE
- Bachelor’s degree or equivalent.
- 1+ years of experience in a related field.
KNOWLEDGE
- Middle Office or Back Office processing.
- Microsoft Office Suite.
- Adobe Acrobat.
SKILLS AND ABILITIES
- Troubleshoots issues utilizing creative and critical thinking skills.
- Multitasking, analytical, and organizational skills.
- Initiative-taking, strategic, and meticulous approaches with a strong commitment to quality, efficiency, and effectiveness.
- Demonstrates personal integrity, responsibility, and accountability.
- Effectively uses resources such as time and information in conjunction with associates.
- Participates in solving problems and making decisions.
- Presents and expresses ideas and information, written and oral, clearly, and concisely.
- Actively listens to others to achieve understanding and supports an open exchange of ideas and information.
- Identifies needs, arranges for, and obtains resources to accomplish individual and department goals.
- Establishes and develops effective working relationships with associates and clientele during both favorable and unfavorable situations.
- Modifies team and individual priorities and deadlines in response to added information, changing conditions, or unexpected obstacles and ensures completion.
Equivalent education, experience, and KSA’s will be considered.