Care Coordinator - Program Provider

Job Purpose and Objectives:

Assess probationers with complex needs and directly assist them in accessing and engaging in community resources to address mental illness, unemployment, and housing instability.  Facilitate cognitive-behavioral groups using approved curricula to address criminality and high-risk areas such as substance misuse, associates, and relationships.

OUR Mission: We serve the community through effective leadership and innovation to enhance the quality of life in Reno County.

OUR Core Values (applicable to all County employees and are essential to all jobs):

Professionalism:  Act with excellence and personal accountability in all matters.

• Be knowledgeable, competent, and up to date with current trends and practices in one’s position.
• Strive to maintain healthy relationships and effective communication within and outside of the organization.

Ownership:  Be efficient with time and resources, following best practices to achieve organizational goals.

• Be a good steward of county resources.
• Utilize public funds with transparency and accountability.

Service:  Be responsive to the needs of others.

• Selflessly and compassionately respond to community needs.
• Complete each task with a sense of pride and accomplishment.
• Leadership begins with service. 

Integrity:  Be truthful, trustworthy, and ethical while being open to questions and concerns.

• Do the right thing at the right time for the right reasons.
• Demonstrate dependability, honesty, and responsibility in all actions.
• Value individual differences.

Teamwork:  Share ideas and knowledge while uniting to achieve our common goals.

• Support one another and work together.
• Create a trusting environment for sharing thoughts and ideas.
• Accomplish the task at hand while building relationships.

Cultural Competencies (valued in all positions and are essential to OUR success):

• Accountability
• Communication Skills
• Compliance & Safety
• Cooperation
• Initiative
• Judgment
• Knowledge
• Quality of Work
• Quantity of Work
• Problem Solving
• Reliability
• Time Management

Supervisory/Management Responsibilities:

Yes

No

This position is responsible for the supervision/leadership of employees, which includes making employment-related decisions and/or recommendations, and formally evaluating performance.

Supervisory/Management Competencies (applicable to all County employees in supervisory/management positions):

People Management:  Clearly defines subordinate roles and responsibilities; motivates employees to perform and delegates work effectively; applies consistent performance standards and handles performance problems decisively and objectively; leads by example.

Operations Management – Directs and guides operations in alignment with the County’s and department’s overall goals and objectives; ensures the execution of efficient processes to maximize the County’s and department’s resources; utilizes operational knowledge to make sound decisions.

Strategic Leadership:  Determines the strategic direction of the team or department in alignment with overall County goals; effectively communicates strategies internally and externally; creates a culture to support strategies and provides mechanisms to implement them; fosters buy-in and enthusiasm with employees.

Job Competencies: Essential Functions include the following. Duties and responsibilities, as required by business necessity may be added, deleted or changed at any time at the discretion of management, formally or informally, either verbally or in writing.  Schedule and shift assignments and work location may be changed at any time, as required by business necessity.

1. Comply with all county and departmental policies and procedures.
2. Motivate and directly assist probationers with establishing essential services like mental health treatment, housing, and employment.
3. Assist probationers directly for the purpose of locating, obtaining, and effectively using community resources.
4. Transport probationers to appointments and interventions.
5. Act as an advocate for probationers, ensuring they receive appropriate care.
6. Facilitate cognitive behavioral programs in a group setting. 
7. Maintain accurate, timely, and detailed records of client interactions, progress, and services provided.
8. Assess probationers needs to develop individualized service plans with clear goals.
9. Assist probationers in acquiring disability and/or health insurance.
10. Provide services in a variety of community settings, including probationers’ homes.

Additional Responsibilities:

1. Coordinate group schedules and track data and statistics for grant reporting.
2. Work collaboratively with the Intensive Supervision Officers and community providers.
3. Make collateral contacts with the probationers’ significant others to promote implementation of the case plan and optimal community adjustment.
4. Observe and administer drug and alcohol testing.

Position Requirements and Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed in the full job description are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Position Requirements:

1. Must be 21 years of age or older.
2. Be qualified for access to any Kansas Criminal Justice Information System (KCJIS) data.
3. Not registered on the Kansas adult or child abuse registry. 
4. Bachelor’s degree in human services or related field or at least, 3 years of experience with people of substance addiction, mental illness, or who are justice involved.

Certifications / Licenses:

1. Valid Kansas driver’s license.

Skills/Knowledge/Abilities:

1. Must have the ability to receive, interpret, and follow verbal and written instructions. Required to read, write, and speak English fluently with the ability to speak a foreign language helpful. 
2. Must be able to communicate and build trust with people of different ethnic and cultural backgrounds.
3. Must have knowledge of interviewing techniques.
4. Experience working with substance dependent, mentally ill, or justice involved adults and youth and their families preferred.
5. Knowledge of community resources and the court system preferred.
6. Able to prioritize situations, tasks, and responsibilities efficiently.
7. Able to work in a team for a positive, productive, and efficient working environment.
8. Able to establish and maintain effective working relationships with offenders and other community professionals.
9. Operate all job-related office and communications equipment associated with this position.
10. Operate a motor vehicle and possess a valid driver’s license.