Front Desk Receptionist

Front Desk Receptionist

A receptionist for a news station serves as the first point of contact for the public, including guests, clients, and viewers. In addition to standard administrative tasks, this role requires a high degree of professionalism, strong multitasking skills, and discretion, especially when dealing with high-profile individuals and sensitive information.

General responsibilities

• Front desk management: Welcome and greet visitors, managing their check-in and ensuring they are directed to the correct person or department.
• Switchboard operations: Operate a multi-line telephone system, answering and screening a high volume of incoming calls.
• Security protocols: Monitor the front desk, maintain a visitor log, and log incoming packages received from carriers.
• Administrative support: Assist with clerical duties such as filing, photocopying, scanning, and data entry.
• Correspondence management: Receive, sort, and distribute incoming mail and packages, and prepare outgoing mail for courier pick-up.
• Office organization: Maintain a clean, tidy, and professional reception area.

Required skills and qualifications

• Excellent communication skills: Must be professional and courteous, with strong verbal and written communication skills for both in-person and phone interactions.
• Professional demeanor: Should have a polished and professional presentation to create a positive first impression.
• Multitasking ability: Must be able to handle multiple responsibilities and switch between tasks efficiently in a fast-paced environment.

Submit cover letter and resume to: hr@wbrz.com and lrome@wbrz.com; or mail to WBRZ HR at P.O. Box 2906, Baton Rouge, LA 70821. Pre-employment drug screen and background check required. EOE.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance