Sales & Service Support Coordinator

Sales & Service Support Coordinator

Company: DMI Medical
Location: Crown Point
Position Type: Full-Time
Experience Level: Entry-Level (Recent College Graduate – Business or Related Field)

About DMI Medical

Founded in 2002 and headquartered in Crown Point, Indiana, DMI Medical has built a strong reputation as a trusted provider in the medical gas industry. For years, we have supplied hospitals, surgery centers and long-term care facilities with:

·         Medical gas equipment and accessories

·         System components and manifolds

·         Service, maintenance and compliance support

Our commitment to safety, regulatory compliance, customer service and fast response times has made us a reliable partner throughout the region. We take pride in combining industry expertise with personalized service — and we’re looking for our next team member to grow with us.

Position Overview

We are seeking a motivated, organized and customer-focused Sales & Service Support Coordinator to join our team. This is an excellent opportunity for a recent college graduate in Business, Management, Marketing, or a related field who is eager to begin a career in sales operations, customer support and vendor relations.

This role serves as the bridge between the company and our customers — ensuring smooth communication, accurate documentation and exceptional service delivery.

 Key Responsibilities

Sales Support

·         Assist the team with quotes, proposals and order processing

·         Maintain CRM records and customer account information

·         Coordinate product availability and delivery schedules

Customer Service

·         Serve as a primary point of contact for incoming inquiries

·         Provide timely and professional responses to customer requests

·         Help resolve order, delivery or service issues

Administrative Support

·         Maintain organized documentation and internal records

·         Assist with inventory tracking and vendor coordination

·         Support management with special projects

Qualifications

Required:

·         Bachelor’s degree in Business, Marketing, Management or related field (recent graduates encouraged to apply)

·         Strong organizational and multitasking skills

·         Excellent written and verbal communication abilities

·         Proficiency in Microsoft Office (Excel, Word, Outlook)

·         Detail-oriented with a strong sense of accountability

Preferred:

·         Internship or part-time experience in sales, customer service or operations

·         Interest in healthcare or medical equipment

What We’re Looking For

·         A proactive problem-solver

·         A team player with a positive attitude

·         Someone eager to learn the medical gas industry

·         A professional who values accuracy, safety and customer service

Why Join DMI Medical?

·         Hands-on exposure to a specialized and growing healthcare sector

·         Direct mentorship from experienced industry professionals

·         Stable industry supporting hospitals and healthcare providers

·         Competitive compensation and benefits package

·         Education on medical gas products, the medical code and services.

How to Apply

Interested candidates should submit their resume and a brief cover letter explaining why they are interested in starting their career with DMI Medical in Crown Point, Indiana.

DMI Medical is an Equal Opportunity Employer.

Start your career where healthcare reliability begins — DMI Medical.