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The United States Probation and Pretrial Services Office for the Middle District of Louisiana is accepting applications for the position of Probation Support Technician. This entry-level position provides specialized experience that may qualify the incumbent for future consideration for judicial law enforcement officer (LEO) positions, including Probation Officer Assistant and Probation Officer. Selection for LEO positions is competitive and subject to a separate hiring process.


The Probation Support Technician reports to a Supervisory Probation Officer and serves in a non-law enforcement position within the federal judiciary. The incumbent provides technical and operational support and assistance to probation and pretrial services officers in a variety of areas, including assisting in the collection, verification, and compilation of information for investigations; assisting with the supervision and monitoring of select offenders and defendants; preparing draft reports and correspondence; and performing other duties as assigned.
 

Representative Duties:

  • Under the direct guidance of a senior officer, supervise select lower-risk caseloads of offenders/defendants, which may include placing telephone calls and maintaining files and case records.
  • Under direct guidance, participate in select investigations as needed for pre-release/furlough, pre-sentencing, and bail reports. Draft and submit select reports and maintain related investigative files and case records. Observe and report to officers/supervisors on the lifestyle, personal problems, and needs of offenders/defendants.
  • Assist officers by compiling criminal histories/profiles, running record checks through local and national databases and files, conducting inquiries with collateral agencies, and performing other similar activities. Visit or contact various local, state, and national law enforcement and regulatory agencies to collect and record information. Provide officers with verifiable and supportable documentation to assist in completion of reports and assist in identifying community resources to meet the special needs of offenders/defendants.
  • Schedule urinalysis tests of offenders/defendants, following established procedures and protocols. Maintain paper and computerized records of test results. Inform officers regarding test results. Maintain and mail or transport tests and materials to laboratories for confirmation. Maintain chain of custody of urinalysis testing materials.  Maintain inventory of supplies. Enter data and information into the office’s computerized database system.   Testify, as necessary, before the court or Parole Commission. Where applicable, may assist officers and non-English speaking offenders/defendants, family members, and witnesses in translating speech, documents, and correspondence. 
  • Perform other duties as assigned.

 

General Information & Requirements:

Applicants must be United States citizens or eligible to work in the United States. To qualify, an applicant must be a high school graduate or equivalent and have at least one year of specialized experience equivalent to CL 23 in a related field. Specialized experience includes progressively responsible clerical experience requiring the regular and recurring application of clerical procedures involving the routine use of keyboard skills and use of specialized terminology, and demonstrated ability to apply a body of rules, regulations, directives, or laws. Travel, and possession of a valid driver’s license, is required.

 

Preferred Skills and Experience: 

  • At least two years of specialized experience and a four-year (Bachelor of Arts or Bachelor of Science) degree from an accredited college or university in a field of academic study such as criminal justice, criminology, psychology, sociology, human relations, business or public administration.
  • Excellent computer knowledge, with experience in the Windows operating environment and Word preferred, and the ability to type a high volume of material accurately. 
  • Ability to interact and communicate effectively (orally and in writing) with individuals of diverse backgrounds including criminal defendants, law enforcement personnel, judicial personnel, and attorneys. 
  • Ability to organize, oversee, and complete multiple projects simultaneously, and with limited supervision. 
  • Detail oriented with strong organizational skills. 
  • Dependable, with a commitment to regular attendance and the ability to work beyond traditional office hours when required. 
  • The incumbent must exercise sound judgment, maintain confidences, work harmoniously with others, foster high ethical standards, and demonstrate integrity in meeting the office’s vision, mission and goals.