Operational Excellence and Strategy Intern

Job Title UU Student - Admin/Clerical

VP Area President

Organizational Unit 02305 - Chief Operating Officer

Location Hybrid, 4 days expected in office on the University of Utah campus

City Salt Lake City, UT

Is this a work study job? No

Working Title (if applicable) Operational Excellence and Strategy Intern

Pay Rate Range $15 hourly

Standard Hours per Week 40

Work Schedule Duration Summer semester. Option to extend at part-time hours into fall and spring semesters based on performance and team need. 

Description

The Operational Excellence and Strategy Intern plays a key role in supporting the campus-wide Operational Excellence (OE) and strategic initiatives, which falls under the Office of the Chief Operating Officer. This position focuses primarily on providing data analysis, communication, research support to the OE team, while also assisting with other team needs as assigned.

Responsibilities

OE Project Support

1. Assist in collecting data from various sources, ensuring data quality through cleaning and pre-processing data for analysis
2. Support the data analysis process by conducting basic statistical analysis, creating visualizations (charts, graphs, dashboards), and interpreting results to identify trends and patterns
3. Help in preparing reports and presentations that summarize data insights, findings, and recommendations
4. Conduct research on industry trends, competitors, or potential solutions, gathering information relevant to each assigned project
5. Facilitate communication between project team members, campus partners, and other stakeholders
6. Other responsibilities as needed

General Expectations

1. Actively participate in training sessions, team meetings, and university events to gain knowledge and experience
2. Apply analytical and problem-solving skills to address challenges and contribute to project solutions
3. Work effectively within a team environment, collaborating with colleagues and contributing to shared goals
4. Maintain a professional demeanor, adhering to university policies and demonstrating a strong work ethic
5. Maintain the confidentiality of sensitive information encountered in the course of work, ensuring it is not disclosed to unauthorized individuals and is handled in accordance with organizational policies and standards
6. Basic working knowledge of Microsoft Office suite (Word, Excel, PowerPoint, Outlook)

Learning Outcomes

1. Data analysis skills
2. Project management skills
3. Network building with campus leaders
4. Change management best practices
5. Understanding of finance, governance, and operations in higher education
6. Other outcomes based on intern’s professional interests/goals

Work Environment and Level of Frequency typically required

Nearly Continuously: Office environment

Physical Requirements and Level of Frequency that may be required

Nearly Continuously: Sitting, hearing, listening, talking

Often: Repetitive hand motion (such as typing), walking

Seldom: Bending, reaching overhead