LEAD Trainee

JOB SUMMARY

LEAD is an acronym for Learn, Execute, Adapt and Develop.   These key concepts are critical for participants in our LEAD program.  A LEAD Trainee plays a critical role in the organization’s talent development initiatives by participating in a program that provides hands-on experience, mentorship and training in leadership and   management.

 FUNCTIONAL RESPONSIBILITES

· Participate in a comprehensive leadership development program that includes workshops, seminars, on-the-job training and participates in industry events

· Learn and apply leadership concepts, management techniques and organizational best practices

· Work closely with mentors and senior leaders to enhance leadership skills

· Build and maintain strong relationships with existing customers to understand their needs, provide tailored solutions, foster loyalty and repeat business

· Proactively identify opportunities to expanding customer base and increasing market share

· Assist customers in person or over the phone and prepare accurate and detailed quotations for products based on customer specifications

· Confirm orders are entered and processed timely and accurately

· Ensure customer satisfaction that may include activities such as making deliveries to customer locations on as-needed basis

· Gather and analyze customer feedback and preferences to provide insights for product or service improvements

· Contribute to various projects and initiatives across different departments or teams

· Collaborate with colleagues to gain a holistic understanding of the organization’s operations

· Develop and refine key leadership competencies including communication, problem-solving, decision-making and team management

· Continuously seek feedback and implement improvements in your leadership abilities

· Participate in job rotations or shadowing experiences to gain a well-rounded view of the organization

· Adapt to different roles and responsibilities within the company

· Stay updated on product knowledge, industry trends, competitive landscape and market development through continuous learning and training programs

· Continuously renew your knowledge of company offerings, features and benefits

· Other duties as assigned