JC-511251 - Administrative Support Manager
Health care facilities in California are licensed, regulated, inspected, and/or certified by a number of public and private agencies at the state and federal levels, including the California Department of Public Health (CDPH), Center for Health Care Quality (Center) and the U.S. Department of Health and Human Services’ Centers for Medicare and Medicaid Services (CMS). These agencies have separate -- yet sometimes overlapping -- jurisdictions. The Center is responsible for ensuring health care facilities comply with state laws and regulations. In addition, the Center cooperates with CMS to ensure that facilities accepting Medicare and Medi-Cal (in California, Medicaid is referred to as Medi-Cal) payments meet federal requirements. The Center also oversees the certification of nurse assistants, home health aides, hemodialysis technicians, and the licensing of nursing home administrators.
*The salary information listed on this advertisement may not reflect recent salary increases from salary adjustments or changes in the fiscal year.
*CDPH is an E-Verify Employer
Department Website: https://www.cdph.ca.gov
This position supports the California Department of Public Health’s (CDPH) mission and strategic plan by organizing, directing, and managing a unit comprised of analysts and support staff. The Supervisor I (Sup I) is responsible for overseeing the development and implementation of public and program policy, procedures, interpretation of statute and regulation, special projects, correspondence, and other activities related to program support in a specific district office. The Sup I is responsible for assessing, developing, implementing, tracking, and evaluating the effectiveness of the District Office's conformance to the federal State Performance Standards System, benchmark and state licensing requirements. The Sup I is responsible for planning and scheduling work, prioritizing projects, setting goals and standards, obtaining completed staff work from subordinate staff on multiple projects, and meeting strict deadlines. The Sup I is also responsible for identifying and solving problems, making critical decisions, and weighing risks related to the management of the District Office. The Sup I is responsible for effectively communicating with their direct supervisor and working cooperatively to promote partnerships with other supervisors, managers, and internal and external stakeholders. The Sup I monitors progress, and is responsible for the timely completion of assignments. The Sup I is also responsible for training and coaching staff as well as supervising, appraising, and disciplining staff. May travel up to 5%.
The incumbent works under the general direction of the District Manager (Nurse Surveyor Manager).
A hybrid telework schedule may be available for this position, in accordance with CDPH’s Telework Policy and Procedures.
In July 2025, the State of California implemented the Personal Leave Program (PLP) 2025. This program temporarily reduces employees’ monthly base pay in exchange for paid leave credits. This position is subject to PLP 2025 and will have a monthly base pay reduction of 3% in exchange for 5 hours of leave credits through June 2027. The salary ranges shown on this job posting do not reflect the salary reduction.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.
Desirable Qualifications
In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
1) Excellent interpersonal skills, ability to develop and maintain positive working relationships will all levels of staff both within the department and with external customers and stakeholders.
2) Strong supervisory and organizational skills, ability to set priorities and expectations, manage multiple projects, and meet deadlines within challenging time constraints.
3) Ability to work independently and with others along with the ability to guide and train staff both directly and indirectly.
4) Experience translating statutes and regulations into actionable policies, procedures, and guidance for operational compliance.
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included.
https://calcareers.ca.gov/CalHrPublic/Jobs/JobPosting.aspx?JobControlId=511251
At the California Department of Public Health (CDPH), equity, diversity, and inclusion are at the core of our mission to advance the health and well-being of California’s diverse people and communities. We are genuinely and strongly committed to cultivating and preserving a culture of inclusion and connectedness where we can grow and learn together with a diverse team of employees. In recruiting for team members, we welcome the unique contributions that you can bring to us and the work we do.