Customer Service Sales Intern

Position Summary

The Customer Service & Sales Intern supports both the Registration and Sales functions at SpringHill, playing a key role in helping families and groups successfully navigate the registration, communication, and onboarding process. This internship provides hands-on experience in customer service, sales support, and ministry-based operations, while directly contributing to an excellent guest experience before, during, and after camp. 

Key Job Functions

Customer Service and Registration Support

• Assist the Registration team in processing camper registrations, resolving account issues, processing payments, and managing logistical details
• Communicate with parents and guests via phone, email, and in person with professionalism, warmth and clarity
• Serve as frontline representative of SpringHill’s mission and values to families
• Complete other duties and responsibilities as assigned by the Registration Manager

Sales and Relationship Support

• Support the Sales team with administrative and customer-facing tasks related to group bookings, retreats and events
• Help ensure timely follow-up and clear communication with prospective and existing customers
• Gain exposure to the full sales lifecycle, from inquiry to booking and post-even follow-up