Property Operations Intern

Position Overview:

As a Property Operations Intern, you will assist with the day-to-day operations and management of residential communities. This role offers hands-on experience in property management and real estate operations, providing valuable exposure to various aspects resident relations, leasing, and financial management and property maintenance.

Key Responsibilities:

• Resident Relations:
  • Assist in managing resident communications, including inquiries and requests.
  • Help process resident applications, lease renewals, and lease agreements.
  • Provide customer service and resolve issues promptly.
• Leasing and Marketing:
  • Assist with marketing vacant units and preparing marketing materials.
  • Help schedule and coordinate property showings for prospective residents.
  • Conduct market research to understand local rental rates and trends.
• Financial Support:
  • Assist in preparing and processing invoices, rent collections, and financial reports.
  • Help maintain resident billing records and assist with rent reconciliation.
  • Assist with budgeting and tracking operational expenses.
• Assist with Property Maintenance:
  • Support the scheduling of routine maintenance and repairs.
  • Help track maintenance requests and follow up with team members, vendors or contractors.
  • Maintain property upkeep by ensuring cleanliness and safety standards are met.
• Regional Asset Support:
  • Collect, analyze and interpret data related to multipe properties within the geographic region to gain insight into market trends, property performance, resident behavior and other factors. 
  • Participate in investor related meetings. 

Qualifications:

• Education:
  • Currently pursuing a degree in Real Estate, Business Administration, Property Management, or related field.
• Skills & Abilities:
  • Strong organizational and time-management skills.
  • Excellent written and verbal communication skills.
  • Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint).
  • Basic understanding of property management processes is a plus.
• Personal Characteristics:
  • Detail-oriented and able to multitask.
  • Ability to work both independently and as part of a team.
  • Enthusiastic about learning and developing in the real estate industry.

About Ginkgo Residential:

Ginkgo Residential LLC is an integrated multifamily investment, management and redevelopment company based in Charlotte, North Carolina. We currently manage over 9,000 apartment units in more than 50 communities with a geographic footprint that encompasses the Carolinas.

Ginkgo Residential LLC is an Equal Opportunity Employer.