General Manager

Join our SWEET Team! Do you want to be a kid in a candy store every day at work? Then this is the job for you!

River Street Sweets is adding to the family at our King Street, Charleston location! If you have a winning attitude and like making people smile - we are the team for you! We are looking for team members that want to work in a positive environment with a successful company culture!

The ideal candidate will bring talent, passion, and experience to the team but more importantly will embody our core values: family spirit, stewardship, fun, excellence, and guest driven. The General Manager will be someone who is passionate about food and guest service. They are a problem solver with strong work ethic and leadership skills. The General Manager understands that guest satisfaction always takes priority but efficient Candy Store operations make it possible.

Responsibilities:

· Coach and lead Team members and Team Leads to ensure objectives are met and excellent service is consistently achieved in alignment with the Operations manual and Employee Handbook provided for the store

· Manage operations with passion, integrity, and knowledge while promoting the culture and values of the our company

· Consistently review operations and staff to identify any problems, concerns, and opportunities for improvement

· Provide coaching and feedback to managers and staff and assess performance on an ongoing basis

· Create a positive guest experience by delivering a high level of service and ensuring all staff engage guests to understand their needs and exceed expectations

· Manage the Candy Store to meet or exceed standards in food quality, safety, and cleanliness

· Consistently monitor product and labor costs to remain within goals

· Solicit guest feedback to understand the needs and wants of customers

· Train and coach staff on guest services principles and practices

· Follow River Street Sweets policies and procedures, including those for cash handing and safety/security

· Operate, monitor and maintain the POS System (Toast)

· Make candy per the given recipes and processes

· Develop and implement creative solutions to areas of improvement

· Assist in conducting staff and daily pre-shift meetings

· Assist in any areas of the Candy Store when staffing constraints require

· Identify employee weaknesses and retrain as necessary

Minimum Qualifications:

· Previous Experience: 1-2 years prior Restaurant or Retail Management Experience preferred but willing to train the right individual

· Must be able to use touch-sensitive POS System

· Able to lift minimum of 50 lbs.

· Must be able to take direction and delegate responsibilities for effective and efficient operations

· Able to work in a fast-paced environment with a learning and growth mindset

· Able to work nights, weekends, and holidays

Benefits:

· 2-weeks paid vacation time

· Employee discount of 50% for all in-store purchases

Job Type: Full-time

Benefits:

• Employee discount
• Paid time off

Application Question(s):

• Are you able to lift items that may be upto 50 lbs in weight?

Ability to Commute:

• Charleston, SC 29401 (Required)

Work Location: In person