Division Assistant Director - Humane Services

DIVISION ASSISTANT DIRECTOR / HUMANE SERVICES DEPARTMENT  

JOB OVERVIEW: This position supervises Vet Services, front desk clerical staff, kennel services staff, and the Animal Trainer and Behaviorist. It also coordinates the foster, volunteer, low-cost, and TNR programs. The supervisor supports education and interactions with the public regarding animal care and fostering. The work is performed under the supervision of the Director of the Humane Services Division.

RESPONSIBILITIES:

• Works as a team member to assist the division director and co-supervisors in ensuring the shelter's daily operations are performed per standing operating procedures.    
• Coordinates various animal clinics and animal disease prevention initiatives.  
• Supervises, organizes and coordinates vet staff.   
• Coordinates a comprehensive animal health and veterinary service program with the veterinarian that contracts with the County and Division of Humane Services staff.    
• Ensures proper vet care and feeding of animals with appropriate documentation.    
• Schedules, promotes, and administers the Trap, Neuter, and Release (TNR), food pantry, and the Low-Cost Spay and Neuter programs.  
• Ensures the continuing operation of an extensive volunteer program at the Pet Adoption Center, including volunteer recruitment, training, scheduling, data management, and retention.    
• Provides the public with information regarding pet adoption, vaccinations, and neutering programs and educates them on responsible pet ownership.    
• Oversees the intake, animal behavior and enrichment, feeding, cleaning, exercise, treatment, adoption, and transfer of animals at the Pet Adoption Center and assures standards are maintained and documentation is completed.    
• Ensures veterinary services and kennel staff are adequately trained and continually educated and that all training is appropriately documented.    
• Establishes a disaster plan for the division in conjunction with the division director of human services and regularly conducts exercises for the plan.  
• Ensures all animal care programs are administered safely and humanely.    
• Ensures employee safety practices are in place and adhered to.    
• Monitors the physical condition of animals and shares information with the management team.    
• Establishes and maintains a reciprocal relationship with rescue groups, animal welfare groups, and other animal shelters. Maintains a regular working relationship with various animal welfare organizations and affiliations.    
• Responsible for overseeing the organization’s fundraising/donation programs. Provides opportunities for community support through volunteering and donations.   
• Consult with the contracting Veterinary practice regularly.    
• Monitors dog and cat food inventory, litter, medication, cleaning supplies, and other animal care items. Requests orders and procures supplies as needed. 
• Maintains knowledge of techniques in domestic animal care, medications, animal behavior, and feeding.   
• Create and support the development of the foster program, including recruitment, promotion, animal care, veterinary care, and transfer.    
• Monitors and enhances the safety and well-being of staff and volunteers by identifying and addressing compassion fatigue. Conducts meetings with staff to review policies and procedures, discuss workplace safety and issues, and share ideas to improve animal care.    
• Ensures that files, records, and statistics are properly maintained for programs including animal intake, disposition, adoption, euthanasia, spay and neutering of shelter animals, and controlled substances.    
• Prepares and administers contracts for professional veterinary services that provide consistent, humane, and timely services to sheltered animals. Coordinates contract terms and conditions with service and food supply vendors and serves as the shelter's point of contact.    
• Oversees the appropriate inventory, security, and reporting of controlled substances according to local, state, and federal regulations.   
• Develop and coordinate a manageable capacity work plan for the shelter to effectively utilize space and systematically respond to seasonal influxes of animals.    
• In cooperation with the Kennel Supervisor, implement a best-practice-based cleaning, feeding, and enrichment program for animals.   
• Reviews and evaluates work schedules, products, methods, and procedures to identify opportunities for improving service delivery methods and procedures.  
• Enhance outreach events and relationships with external organizations and rescues.    
• Submits reports to the Division Director regarding animal capacity, outreach event completion, and the foster and volunteer programs.
• In the absence of the Division Director, assumes the full range of duties.    
• Performs other duties as assigned.   
• Can telecommute on occasion.

REQUIREMENTS:

• Education
  • Associate degree in animal health technology program and registration as a veterinary technician by the state of Missouri required.
  • Training in animal control techniques.
• Job Experience
  • 5-7years’ experience in a veterinary clinic, animal shelter or research setting assisting a veterinarian with the treatment of animals.
  • 3-5years of supervisory experience required.
• Certifications
  • Humane euthanasia certification preferred.
  • Valid motor vehicle operator's license required.
• Knowledge, Skills, and Abilities.
  • Must have an ability to identify and evaluate animal breeds, characteristics, behavior, and temperament.
  • Must have basic domestic animal handling knowledge.
  • Must be able to identify common animal diseases and their transmission.
  • Must have basic computer knowledge and typing ability.
  • Must be able to work a flexible schedule as needed, including evenings, holidays, and weekends.

TO APPLY:  Please apply on-line at sccmo.org/jobs

This is a full-time position which includes a full range of benefits including Paid Time Off, Extended Medical Leave, Holidays, Employee Health, Dental, Life, Disability, Retirement, and Tuition Assistance programs.

Applications will be accepted on a continuing basis until the position is filled or a sufficient number of qualified candidates have applied.

St. Charles County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. St. Charles County is a drug and alcohol-free workplace. A pre-employment drug screen is required for all positions.