Head of Operations

Head of Operations (Future Executive Track)

Fussbally – Denver, CO
Full-Time | 50–55 hours/week
$57,000–$70,000 + performance bonuses
Start: March

Fussbally is not a traditional soccer club.

We are building the most development-focused youth soccer training system in Colorado — with professional coaching, structured level progression, and a high-performance culture. We are growing fast, and we need someone who wants to build something meaningful, not clock in and clock out.

This is a leadership-track role. The right person will grow into a true executive position as the company scales.

If you are looking for work-life balance and a predictable 9–5, this is not the role for you.

If you are organized, driven, thick-skinned, and energized by growth — keep reading.

What You’ll Be Responsible For

This role owns operational excellence across the company.

Scheduling & Logistics

• Build and manage seasonal training schedules
• Coordinate coach availability and field assignments
• Oversee tournament and game scheduling
• Ensure sessions run smoothly and on time

Permits & Field Management

• Secure and manage park and facility permits
• Maintain relationships with cities and field partners
• Plan ahead to prevent operational bottlenecks

Test Session Conversions

• Oversee our free trial system
• Ensure families are followed up with
• Track conversion rates and improve them
• Build urgency and structure into sign-up process

On-Field Parent Communication

• Be present at sessions
• Handle parent questions professionally and confidently
• Build trust while protecting company standards

Complaint Resolution

• Own customer complaints
• Respond calmly and clearly
• Turn friction into loyalty
• Protect brand reputation

Website & Systems Management

• Update website pages
• Ensure schedules and links are accurate
• Coordinate with developers when needed
• Maintain clean internal systems

Who You Are

• Extremely organized
• Comfortable working 50–55 hours per week
• High ownership mentality
• Comfortable having hard conversations
• Strong written and verbal communicator
• Calm under pressure
• Tech-comfortable (CRM, scheduling software, spreadsheets)
• Energized by building something long-term
• Competitive and growth-oriented

You should enjoy solving problems. You should enjoy responsibility. You should enjoy building systems.

This is a startup environment. Things move fast. Problems happen. We fix them and move forward.

What Success Looks Like

• Schedules are clean and proactive
• Permits are secured early
• Conversion rates improve each season
• Parent complaints decrease
• Coaches feel supported
• Families feel confident
• Operations run like a machine

Compensation

• Base Salary: $57,000–$70,000
• Performance-based bonus tied to:
  • Revenue growth
  • Conversion rate improvement
  • Operational efficiency
  • NPS/customer satisfaction

This is a long-term leadership opportunity. The right candidate can grow into a senior executive role as Fussbally expands.

Why This Role Matters

Fussbally is entering its next phase of growth. We are not looking for someone to “help.” We are looking for someone to take ownership.

If you want to build a rocket ship instead of ride one, apply.

Send:

• Resume
• Short note explaining why you want this role

• • One example of a system you improved or built