AT&T Sales Associate

StratosMark, Inc., a results-oriented sales and business consulting firm, seeks an AT&T Sales Associate for Brooklyn. The AT&T Sales Associate becomes the trusted expert on 5G cell phones and wireless devices through continuous product mastery, and drives immediate sales conversions through in-person consultative demonstrations that solve connectivity concerns.

As an AT&T Sales Associate, you are empowered by training to take a strategic, long-view approach to your sales work. The AT&T Sales Associate assesses each customer's journey in-store to recommend devices and plans that will serve them for years, not just months. This strategy of building for the future directly enhances the lifetime value of your sales.

Why the AT&T Sales Associate Role Matters

Everyone wants fast, and you provide it. You matter because you’re the direct link between AT&T’s infrastructure and a Brooklyn local’s daily hustle. The AT&T Sales Associate translates complex specs into the only thing that matters: a phone that works everywhere.

Key Responsibilities of the AT&T Sales Associate

• Support customers in activating AT&T smartphones and wireless devices, ensuring accuracy in account setup, smooth transitions, and immediate usability. 
• Conduct quick account check‑ins face‑to‑face, verifying that 5G+ data plans and flagship smartphones align with customer expectations.
• Maintain detailed activation records and customer interactions in AT&T’s CRM systems, reinforcing trust, accountability, and supporting territory sales growth.
• Simplify smartphone features and connectivity explanations, helping customers feel confident in their purchase decisions and encouraging upsell opportunities.
• Highlight AT&T’s Turbo Live prioritization and trade‑in programs, encouraging customers to unlock added value through bundled multi‑line sales.
• Develop consultative sales skills by mastering AT&T’s 5G+ features and mobile security tools, positioning the brand as the leader in reliable wireless connectivity.

What We’re Looking For in an AT&T Sales Associate

• High school diploma or GED required
• Confident in presenting AT&T’s smartphone and wireless device advantages, tailoring 5G+ features to match customer lifestyles. 
• Experience in sales, retail, or customer support, with measurable success in meeting activation targets and driving satisfaction.
• Strong organizational discipline to manage multiple smartphone activations, trade‑ins, and account records, ensuring accuracy in AT&T’s sales systems.
• Adaptable to evolving mobile technology trends, reinforcing AT&T’s position as the premier provider of smartphones and 5G wireless solutions.